Review: All Nippon Airways (ANA) Arrivals Lounge, Tokyo Narita, Japan
It’s not every day that you get to visit an International Arrivals Lounge. They are few and far between these days as airlines look to save on every dollar on expenses. On our ANA International Business Class trip across the Pacific Ocean to Japan, we had the opportunity to visit the ANA Arrivals Lounge at the Tokyo Narita International Airport in Terminal One.
This post is one chapter on our second Round the World trip via Japan, the United Arab Emirates, Oman, and Poland. This trip was redeemed through Air Canada’s Aeroplan and through Starwood Preferred Guest (Marriott Bonvoy) loyalty programs. For more information on how this trip was booked, please see our trip introduction here. For other parts of the trip, please see this index.
Read More from This Trip
- Trip Introduction: The Khors of Oman, Cherry Blossoms in Japan, & Pirogies in Poland. Round the World #2 via Star Alliance Business Class on ANA, Thai, Etihad, Turkish & Lufthansa.
- Air Canada Maple Leaf Lounge Vancouver Trans-border
- Air Canada Express: Vancouver – Seattle
- United Club Lounge Sea-Tac, Seattle, Washington, USA
- The Club at SEA Lounge, “S” Concourse, Sea-Tac, Seattle, Washington, USA
- ANA Staggered Business Class: Seattle – Tokyo Narita
- ANA Arrivals Lounge – Tokyo Narita
- The Westin Tokyo
- Meiji Jingu Shine & Shibuya Crossing, Tokyo, Japan
- The Imperial Palace and Akihabara, Tokyo, Japan
- Tsukiji Fish Market and Ginza Shopping, Tokyo, Japan
- Cherry Blossoms and a Night out in Shinjuku, Tokyo, Japan
- ANA Lounge, Narita Terminal One, Tokyo, Japan
- Asiana Airlines Business Class, Tokyo Narita – Seoul Incheon
- Hyatt Regency Incheon
- Asiana Business Lounge, Terminal One Concourse, Seoul Incheon
- Thai Airways Business Class: Seoul Incheon – Bangkok Survharnabhumi
- Thai Airways Royal Orchid Spa, Bangkok Survharnabhumi
- Thai Airways Royal Silk Lounge, Bangkok Survharnabhumi
- Thai Airways Business Class: Bangkok Survharnabhumi – Dubai
- The Grosvenor House Apartments, Dubai, United Arab Emirates
- Afternoon Tea at the Burj Al Arab, Dubai, United Arab Emirates
- At the Top, Visiting the Worlds’ Tallest Observation Deck, Burj Khalifa, Dubai, United Arab Emirates
- Trading at Old Markets of Dubai, Deira, Dubai, United Arab Emirates
- Etihad Pearl Business Lounge, Abu Dhabi, United Arab Emirates
- Etihad Pearl Business, Abu Dhabi – Muscat
- Shangri-La Barr al Jissah Resort and Spa, Muscat, Oman
- Shopping at Mutrah Souq & The Corniche at Muscat, Oman
- Spotting Underwater Turtles in Bandar Jissah, Yiti, Oman
- Plaza Premium Lounge, Muscat, Oman
- Etihad Airways Pearl Business Class, Muscat – Abu Dhabi
- The Four Points by Sheraton, Sheikh Zayed Road, Dubai, United Arab Emirates
- Lufthansa Senator Lounge, Dubai, United Arab Emirates
- Dubai International Business Lounge, Dubai, United Arab Emirates
- Turkish Airlines Business Class, Dubai – Istanbul
- Turkish Airlines Business Lounge, Istanbul Atatürk Airport, Istanbul, Turkey
- Swiss Airlines Business Class, Istanbul – Zurich
- Swiss Airlines Senator Lounge “A”, Zurich, Switzerland
- Swiss Airlines Business Class, Zurich – Warsaw
- The Hotel Bristol, Warsaw, Poland
- Strolling Old Town Warsaw, Poland
- Visiting the Remains of the Warsaw Ghetto Uprising and Parks of Warsaw, Poland
- LOT Business Lounge, Warsaw, Poland
- Lufthansa Business Class, Warsaw – Munich
- Lufthansa Business Class, Munich – Vancouver
Review: All Nippon Airways (ANA) Arrivals Lounge, Tokyo Narita, Japan
After getting off our All Nippon Airways ANA Staggered Business Seattle – Tokyo Narita flight, while we were on our way through Narita, we decided to check out the ANA Arrivals Lounge. Its unusual to get access to a great arrival lounge, so we were keen to take full advantage of the opportunity.
It’s located in the public Narita Terminal 1 arrival hall, after baggage collection and customs, tucked away in the corner by the Domestic Connections Desk. We were admitted thanks to the ANA Business Class boarding pass.
Locating the ANA Arrivals’ Lounge:
The ANA Arrivals Lounge at Tokyo Narita is located on the international arrivals floor of Tokyo Narita International Airport. Like many other arrival lounges, it’s located after customs and immigration and is situated on the public side immediately to the far right after the immigration exits.
From the outside, the lounge is easily located with a plan but obvious entrance at the end of the arrivals hall.
Accessing The ANA Arrivals Lounge:
The ANA Lounge is designed for those travelers coming off ANA international flights or those connecting off an ANA international flight onto a domestic ANA flight one.
Persons with an ANA boarding card in First Class, Business Class are permitted to access the lounge with one guest permitted. If you are a frequent flier in the ANA Mileage Club at the Diamond (50,000 status miles per year), Platinum (100,000 status miles per year) or Super Flyers Club levels, you are also permitted to access the lounge with one guest. The lounge operates from 6:30 AM – 7:30 PM.
Unfortunately, travellers with Star Alliance Gold status aren’t permitted into this lounge. This is pretty consistent with arrival lounges. You have to be travelling on ANA metal in order to get access to this place.
Today’s access was granted courtesy of an ANA Business Class ticket.
Inside The ANA Arrivals Lounge:
We’ve been lucky enough to visit nice several arrivals lounges in the world. The Swiss Airlines Arrivals Lounge in Zurich comes to mind. Unfortunately, this was not one of those special places. The ANA Arrivals Lounge was a pretty plain, featureless room verging on boring and unexciting.
The lounge was quite full. Initially I couldn’t really understand why. I figured it must be a few people waiting to catch later connections to Japan Rail (JR) trains or something. I later learned that the ANA Arrivals Lounge also doubles as a ANA Domestic Departure Lounge. This would explain why it was so busy.
There were a few work areas available, which were almost fully occupied on our visit.
Food and Beverage:
Although the décor was pleasant, the food and catering was minimal. There were some very simple food snacks available at the ANA Lounge, including small finger sandwiches. Unfortunately, there was no noodle bar (like upstairs in the ANA International Departure Lounge), and the only drinks on offer were fountain pop and the Kirin Lager Beer machine. It was nothing like our terrific Swiss Air Arrivals Lounge experience in November.
The sandwiches are pretty plain and basic. It’s perhaps a blessing and a curse at the same time. The tastes of comfort or blandness could be exactly what you are looking for.
At least there was a Kirin Lager tipping beer machine. It was probably the most unique part of the lounge visit.
The beer tipping machine tips the glass of beer to allow for a perfect pour of Kirin Lager Beer.
The Bottom Line: The ANA Arrivals Lounge
The ANA Arrivals Lounge is apparently designed as a quick visit facility. It ‘s a place to quickly recharge and snack up on a quick bite. It’s a far cry from the nicer ANA Lounge upstairs in the International Departure Terminal. The space is windowless and pretty plain inside, making for a pretty uninspiring environment. If you’re seeking a quick green tea or a Kirin Beer, this is a place to be. But only for about 15 minutes or so before you head onto your next destination.