The airport at London Heathrow offers among the greatest quantity of different lounges in the world. Thanks to four separate terminals in Terminals numbered One through Five and an airport that is always in different stages of innovation and rebuild, there is always something new to experience at London Heathrow. Today’s lounge experience was brought to us by Singapore Airlines Silver Kris Lounge; their furthest outpost of a lounge in the Singapore Airlines system.

---

Review: Singapore Airlines Silver Kris Lounge, London Heathrow Terminal 3, London, United Kingdom

“The Singapore Airlines Silver Kris Lounge offers the quietest lounge experience that London Heathrow Terminal Three has to offer against floor to ceiling windows with soothing & frothy Tiger Beer. “

Singapore Airlines offers several tiered lounges within its system. The Singapore Airlines KrisFlyer Gold Lounge in Singapore is at the bottom end of these tiers, serving its Kris Flyer gold economy class passengers that have over 50,000 miles flown per year in the Singapore Airlines Kris Flyer frequent flyer program. Their Singapore Airlines Silver Kris lounges aim for their Business Class Customers. These two lounges are complimented by the Singapore Airlines First Class Lounges in Singapore and lastly, The Private Room (First Class Lounge) which is their flagship lounge in Singapore. While each level of a Singapore Airlines lounge has a certainly level of exotica, I have generally found them to be quite enjoyable and pleasant in their own right. Today’s visit was to the Singapore Airlines Silver Kris (Business Class) Lounge at London Heathrow. This location happens to be their most distant outpost of a their own lounge situated some 6,745 miles away from it’s home base in Singapore.

On arrival at London Heathrow from our Swiss Air Business Class Zurich – London flight , we walked through the usual tunnels on the public side to transit between London Heathrow Terminal 1 and Terminal 3. 

On arrival to London Heathrow Terminal Three, we entered the security screening area with our boarding passes. My jacket, toiletries and belt were flagged for secondary screening. This took an additional 20 minutes as only one person was doing the secondary screening and was ION swabbing everything with 4 people lined up waiting for their turn for the secondary screening. About 50% of the hand luggage were automatically flagged for additional review. Truthfully, it seemed more like a make work project than an actual security concern based on the grandma’s and senior citizens being flagged for inspection. Also, we had no questions about the type of traveler or where they were coming from were being asked prior to this random exercise. I wasn’t the only one going through this either – several travelers looked quite displeased having to wait their turn for their secondary review at other lanes. 

Locating the Singapore Airlines Silver Kris Lounge “D”:

After the duty free shopping exercise at Heathrow Terminal 3, we lounge hopped between the Singapore Airlines Silver Kris Lounge and the joint SAS / Air Canada Lounge. We started off today at the Singapore Airlines Silver Kris Lounge. The lounge itself is located immediately to the left off the World Duty Free arcade if you’ve approached via the regular security checkpoints.

Accessing the Singapore Airlines Silver Kris Lounge Heathrow:

Today’s access was afforded by a Star Alliance Gold Card courtesy of top tier status with Air Canada’s Aeroplan frequent flier program. It can also be accessed by passengers travelling in business class on a Star Alliance carrier.

Star Alliance Gold Customers travelling in any class of travel

As a Star Alliance Gold customer travelling in any class on a Star Alliance member airline operated flight, you have access to any member airline lounge at the airport where your flight departs, if the following conditions are met:

• You present your boarding pass of a Star Alliance member airline operated flight which departs at the same day as your visit or latest by 05:00 AM the next morning.
• If your boarding pass does not carry the Star Alliance Gold indicator, you will need to also show your valid Star Alliance Gold card.
• The lounge displays the Star Alliance Gold logo at the entrance.

You are entitled to bring one guest travelling on any Star Alliance flight departing from the same airport on the same day.

Surprisingly, despite being around the corner from the SAS / Air Canada Lounge, Mrs WT73 (who is a regular visitor to London Heathrow Terminal Three) had no idea that it was even here. 

Inside the Singapore Airlines Silver Kris Lounge at Heathrow Terminal Three:

During our visit today, the lounge was totally deserted and peaceful as two SQ flights had just left. There was a first class side on the main floor, and a business class section that we visited that was accessible by stairs inside the lounge after entry, or an open air elevator. 

There is also a first class section on the main floor, not visited or covered in this report.

The Upstairs Lounge Seating Area:

The upstairs business class portion of the lounge offered row seating against windows, along with a small dining area. It was enjoyably quiet on our visit and we had lots of choice with respect to seats.

Food and Beverage:

Singapore Airlines featured a hot and cold buffet offering the usual favourites. These includes a Singapore Noodle dish, a welcome favourite with any visit to Singapore.

There were some okay wines at the $10 – $15 USD price point. Since they didn’t look all too appealing, I instead opted for a gin and tonic and my wife went for champagne (which was available on request) instead as we enjoyed some so-so airside operation views.

My thoughts on the Singapore Airlines Silver Kris Lounge at Heathrow Terminal 3:

Aside from the peacefulness of this place, the most enjoyable part of the lounge was that it was stocked with great catering along with Singaporean Tiger beer! It was another pleasant stopover compared to our next experience. If you’re through London Heathrow Terminal Three, this easily the best place to hide out- especially in comparison to the Air Canada / Scandinavian Air Services Lounge next door.

Editors Note:

The Singapore Airlines Silver Kris Lounge relocated from London Heathrow Terminal Three into the new London Heathrow Terminal Two “The Queen’s Terminal” in 2015. This space is now occupied by the Club Aspire Lounge at London Heathrow Terminal Three.

---