Review: Swiss International Airlines, Business Class A320-2, Zurich – London Heathrow
Swiss International Airlines offers connecting services to various points around Europe thanks to its connecting flights from their hub in Zurich. Our hop on Swiss Airlines International from Zurich to London Heathrow was the next leg of our adventure after coming off a terrific Swiss Airlines long haul business class flight from Africa.
This post is one chapter on our trip to South Africa, a Safari in the Maasai Mara in Kenya and Mauritius. This trip was redeemed through Air Canada’s Aeroplan and through Starwood Preferred Guest (Marriott Bonvoy) and Hyatt Gold Passport. For more information on how this trip was booked, please see our trip introduction here. For other parts of the trip, please see this index.
Read More from This Trip
- Trip Introduction: South Africa, Kenya & Mauritius via South African Airways, Swiss and Air Canada Business Class
- Vancouver Airport Transborder Maple Leaf Lounge
- United Business Vancouver – Chicago O’Hare
- United Club Chicago O’Hare – Concourse B
- United Club Chicago O’Hare – Concourse C
- United Business First Chicago O’Hare – Sao Paolo International
- Intercontinental Chicago O’Hare
- United Business Chicago O’Hare – Washington Dulles International
- Lufthansa Senator Lounge – Washington Dulles
- South African Airways Business Class Washington Dulles – Léopold Sédar Senghor International Airport Dakar
- Dakar Technical Stopover
- South African Airways Business Class Léopold Sédar Senghor International Airport Dakar – O.R. Tambo Johannesburg International Airport
- South African Airways Baobab Lounge – O.R Tambo Johannesburg Terminal A Domestic
- South African Airways Economy Class O.R. Tambo Johannesburg – Cape Town international
- Westin Cape Town
- A Visit to Robben Island: South Africa’s Most Famous Jail
- Exploring Table Mountain by Cable Car, Cape Town
- Where the Two Oceans Meet: Visiting Cape Point at Cape of Good Hope
- The Test Kitchen
- Le Quartier Français – Franschhoek
- Touring Western Cape Winelands in Stellenbosch and Franschoek
- The Tasting Room
- South African Airways – Cape Town Cyobab Domestic Lounge
- South African Airways Economy Class – Cape Town – O.R. Tambo Johannesburg
- Hyatt Regency Rosebank Johannesburg
- Soweto & Informal Settlement Tour
- SAA Baobab Premium Lounge – OR Tambo Johannesburg
- South African Airways Business Class O.R. Tambo Johannesburg – Mauritius
- St Regis Mauritius – A Beachfront Suite
- St Regis Mauritius – Le Morne Penninsula, Iridium Spa and The House Reef
- Air Maurituis Amédée Maingard Lounge
- South African Airways Business Class Mauritius – O.R. Tambo Johannesburg
- South African Airways Business Class O.R. Tambo Johannesburg – Jomo Kennyata Nairobi, Kenya
- Fairmont Norfolk, Nairobi
- Travelling the Gritty Streets of Nairobi, Kenya
- Air Kenya – Wilson Airport – Ngrende Airstrip
- Fairmont Mara Safari Club
- Locating Elephants, Rhino’s and Giraffes in the Maasai Mara, Kenya
- Being Surrounded by Lions in the Maasai Mara, Kenya
- Dancing with the Elders at a Maasai Mara Village in the Rift Valley, Kenya
- Air Kenya Ngrende Airstrip – Nairobi Wilson
- Swiss Air Business Nairobi – Zurich
- Swiss Air Arrivals Lounge – Zurich
- Swiss Air Concourse D Lounge (non Shengen) Zurich
- Swiss Air Business Zurich – London Heathrow Terminal 1
- Singapore Airlines Silver Kris Lounge – London Heathrow Terminal 3
- Air Canada / SAS Lounge – Heathrow Terminal 3
- Air Canada London Heathrow – Vancouver International
Review: Swiss International Airlines, Business Class, A320-2, Zurich International Airport – London Heathrow
After the Swiss Senator Lounge “D” Gates Zurich, we departed for the gate. Access to the plane was afforded using electronic turnstiles which were activated using the bar coded boarding pass. There was no manual check of the boarding card here in the land of first world efficiency.
ZRH-LHR (Zurich International Airport – London Heathrow Terminal One)
LX 318 – Business Class (I)
10:20 AM – 11:10 AM
November 26, 2013
Booked: Airbus 320
Flown: Airbus 320-214
On Board Swiss Business Class Short Haul:
On board, the configuration was the usual European business class with 3-3 seating with middle seat blocked. How European Carriers get away with this fake business class is beyond me.
There was bin space that was marked exclusively “Business Class” only, with snow falling down outside
A Pre-Departure Beverage Service:
A bottle of water was offered as a pre-departure beverage, followed up with a towel service offering AND a “refreshing tissue”.
In Flight Entertainment:
There was also the Swiss in flight magazine, with the exciting cover destination of Montreal (not really)
After de-icing, we departed Zurich without incident.
The Meal Service: A light lunch snack
Once we were out of the snow at a comfortable cruising altitude, a lunch plate was offered. It was described as a pasta salad with cured meats. Overall, it was quite pleasant and a great improvement from the usual catering in North America.
For dessert, a berry cobbler was served along side with a fresh roll served from the bread basket. The photo went missing, so here’s a coffee instead!
As we arrived into the London area, we entered into holding pattern for 15 minutes awaiting landing clearance. We had some nice views over the city as we circled.
We landed safely in London Heathrow Terminal 1 and had a long walk to customs. We decided to clear customs for an outside walk between Heathrow Terminal 1 to Heathrow Terminal 3. As we cleared UK Border Police customs, there were some interesting signs up at Immigration relating to the Kenyan Westgate Mall Bombing. It was interesting to see these posted all the way up in Heathrow, considering that the Nairobi Jomo Kennyata airport had nothing posted up at all.
Conclusion: Swiss Business Class Short Haul
The short haul Swiss flight was pretty uneventful. It was nice to have an extra snack on board, although I still can’t figure out the purpose of business seating on board European carriers. I wonder who did the competitive analysis on deciding to go with the economy seat for business class? It’s nice to have the extra space – but I’d rather have a better seat!! Especially when you can generally more space on first class on a train in Europe, the market they are usually competing against.