Our Trans Pacific Flight on Japan Airlines was on one of Japan Airlines newest equipment types; the brand new Boeing 787. For some strange reason, Japan Airlines decided to outfit this new plane with angle flat seats. While the seats looks neat and contemporary, they are aren’t as comfortable as they could be. The flight was also highlighted by Japan Airlines’ pleasant on board service.
This post is one chapter on our trip to Bali and Singapore. This trip was redeemed through Lifemiles, AAdvantage and through Starwood Preferred Guest (Marriott Bonvoy) loyalty programs. For more information on how this trip was booked, please see our trip introduction here. For other parts of the trip, please see this index.
If you enjoyed this post, please follow us here or on social media through Facebook, Twitter or Instagram for more travel tips and hacks on how to “Upgrade Your Travels”.
Read More from This Trip
- Trip Introduction: Dodging Volcanic Ash, Bali and Singapore via Delta, Asiana, KLM and Japan Airlines Business Class
- Delta Airlines First Class: Vancouver – Los Angeles
- Delta Sky Club Lounge, Los Angeles, USA
- Star Alliance Business Lounge, Los Angeles, USA
- Asiana Airlines Business Class: Los Angeles – Seoul Incheon
- Asiana Airlines Business Class: Seoul Incheon – Denpasar Bali
- The Westin Resort Nusa Dua Bali, Indonesia
- A Week Around Nusa Dua, Bali, Indonesia
- Sunset at Uluwatu Temple, Bali, Indonesia
- White Water Rafting Ayung Rapids, Monkey Forest and Tanah Lot, Bali, Indonesia
- The Premier Lounge, Bali, Indonesia
- KLM World Business Class: Denpasar Bali – Singapore
- Contrasting the Old and New of Singapore
- Plant Life from Around the World at Gardens by the Bay, Singapore
- The Singapore Zoo, Singapore Botanical Gardens and Hawker Food Stalls, Singapore
- A Day at Legoland Malaysia, Johor Barhu, Malaysia
- SATS Premier Lounge, Changi Terminal One, Singapore
- Japan Airlines Business Class: Singapore – Tokyo Narita
- Japan Airlines Sakura Lounge: Tokyo Narita, Japan
- Japan Airlines Business Class: Tokyo Narita – Vancouver
Review: Japan Airlines Business Shell Flat Neo, B787-8 Tokyo Narita – Vancouver International
“Travelling across the Pacific in Japan Airlines Business Class Shell Flat Neo angle flat seats was an exercise in countering slanted sliding slopes”
As I had mentioned earlier, our return flights on Japan Airlines were ticketed courtesy of AAdvantage Miles at 50,000 miles for business class one way. These miles started off life as Canadian RBC Visa Avion Credit Card points and were later converted to AAdvantage points. It was a good value use of AAdvantage miles and still remains a great value today.
Japan Airlines
Business Class
JL 18 (Tokyo Narita Terminal 2 -Vancouver International)
August 3, 2015
Booked: Boeing 787-800 (JAL SHELL FLAT NEO)
Flown: Boeing 787-800
6:10 PM -11:25 AM
We left the lounge a little late and arrived to the gate at T-30. Gate 75 was way at the end of the concourse and boarding had just started. “Stop taking pictures dad, we’re going to miss our plane!!”



On Board Japan Airlines Business Class Shell Flat Neo:
As we arrived on board the Boeing 787, we found two separate cabins of business class. It was a 2 – 2 – 2 configuration with 3 rows in the first cabin and 4 rows in the second configuration. Although there was a small galley in between the two sections, most of the service delivery occurred from the very forward section.
We had our seats re-assigned in Singapore. Despite calling in months before our flights for seats together, we had ended up across aisle on check in. A quick re-assignment at the check in desk in Singapore and we found ourselves in the Boeing 787 bulkhead seats 7H/K. I was a little worried about these being noisy. However, the galley area that was seen on Seat Guru close to the seats wasn’t really a galley at all. It was an in flight bar area that was advertised, but never set up. It also featured washrooms that were closer to the other side of the cabin.







The seats themselves featured upright lightining and head phone indicators.

The seats were multi directional, although as angle flat seats, I did not find them very comfortable at all. More on that in a little bit.


The Amenity Kit: Tumi Branded
On arrival to the seat, there was a very small Tumi amenity kit on the seat. It was so small, I don’t think it could actually hold my iPhone. I’m not talking about an iPhone 6 Plus, I’m actually talking about my tiny 4 year old iPhone 4S (laughing). The kit contained a black Tumi branded face mask cover, lip balm, and some items that were simply found on the seat on the last flight (moisture masks and towelettes).


It was a fast on time departure with pushback 5 minutes before the scheduled departure time. The flight was listed as completely full today on Expert Flyer. Despite that, there were not the usual cabin announcement reminders about carry on baggage and the need to stow them under your seats instead of the over head bins. They showed the very entertaining “run for your life” safety video on the way over to taxi. There was another cabin announcement that there were 8 aircraft in line to depart Narita today, and there would be a departure delay of approximately 20 minutes.


As was custom on our last Japan Airlines Flight, there was no pre-departure beverage was offered. Instead, we had champagne or orange juice offered as post departure drink once we had reached cruising altitude.

The Meal A Full Supper Service
As we went underway and cabin service started, we had a towel service. Maybe it was the younger crew today, but they never came to collect the towels or the pre-departure beverage / cocktail service until most of the way through dinner service. Getting ahead of myself, today’s dinner service featured the same BEDD themed dinners.





There were similar wines as on our last flight.

WT73 Junior was being a wank with his eye mask by this point; this was indeed a pose for the camera. I can’t blame him. We’d be travelling for about 15 straight hours by this point.

I started with a gin and tonic, along with the Japanese appetizers.

This was supposed to be Terrine of Smoked Conger Eel, Egg Plant and Smoked Foie Gras.

I went with the Western menu choice today. Dinner service was Japanese sirloin steak with summer vegetable sauce and potato gnocchi. It was satisfying but pretty forgettable.

I finished with dessert which was pink grapefuit mousse.

and green tea to finish. When in Rome =Tasty.

For some reason, the service was really disorganized. There were no drink refills were offered throughout the whole meal. I feat that the crew were either under staffed or that JAL has leaned the ratio of crew to passenger so much that they are too lean to do anything properly. Further adding to the slow nature of the means were that the meals were presented from the galley one by one. For a flight that departed at 6:10 PM, meal service started at 2.5 hours into the flight. This meant that we were eating dinner at 9 PM and we weren’t the last ones being served either. If you plan on taking dinner on this flight, make sure you eat early.
While I had the regular Western Menu, WT73Jr had a kids meal. It was decorated in an Asian style. He didn’t bother with the kids main as he was on a small Asian Air Carrier Hunger Strike.

After dinner, Evan watched Penguins of Madagascar for the third time on these legs. I watched Focus. Being in the bulkhead, screens came out of the arm rest consoles.

During the movie, we attempted to relax and sleep on the chairs. The chairs are much better for relaxing but not better for sleeping. For some reason, JAL received their Boeing 787 aircraft, one of the longest range aircrafts in the fleet and requisitioned them with angle flat seats. They are in the process of converting all of them. Despite being only a few years old, we were in a slide that sends you down the slope, making sleeping difficult. The slide was bad enough that it’s a once and done expression meaning that I’d deliberately avoid these seats again in the future. Another minus about the chairs are that they have an exceptional lack of storage space. There is barely enough room for a wallet or a smart phone. It was a very tight and narrow seat that forces you to leave items on the spare areas of the seat itself.
When I asked MrsWT73 later what she thought of the seat comfort (having taken the same flight on similar equipment days earlier) her answer was “Why do they call this a suite? It’s a slanting chair!!” Okay perhaps she wasn’t too enthralled with Japan Airlines after her Cathay First Class experiences to New York last year. . . She did appreciate the space on her JAL Boeing 767 flight over the subsequent JAL Boeing 787 flight so it seems we had similar impressions.
Adding to the less than stellar service and the not so comfortable seat, was the fact that my empower outlet was broken as well for some reason which is a bit surprising to me for an aircraft that was delivered in 2013. I didn’t follow up for the reason and just ended up doing work on the trip report later since my laptop battery ran out.
The last comment to make amid these first world problems were that the passenger traffic between Vancouver and Narita must have also declined over the years. This route used to be regularly served for decades with a Boeing 747. Now that China Eastern, China Southern, Air China and ANA have all moved into Vancouver, JAL must have lost substantial passengers from the days when JAL, SQ and Cathay were the only Asian carriers flying into YVR – Vancouver.
The Second Service: A Full Breakfast
Near the end of the flight, the second meal service was presented. Today, it was breakfast. WT73 Jr was totally sacked out by this point and I didn’t bother waking him up for breakfast given he would have his choice of any western food he wanted being back in North America after two weeks of holidays. He didn’t seem to have any problem with the angle flat seats.




As we were on approach into Vancouver; it was, as always, a beautiful approach with mountains everywhere.


Concluding the breakfast service, and a nice touch, macaroons for dessert! It’s a bit unusual to receive macaroons on a plane, but I’ll take them.

We were on the ground in beautiful Vancouver and parked next to China Eastern jet. Vancouver Airport Authority hasn’t upgraded all their jet bridges to the swank glass ones so instead you get the corrugated can look with the jet bridge up to the aircraft.


We headed through the always pleasant international arrivals hall at Vancouver International and past the welcome totem poles to get our bags. No problems with Nexus and no lines for that matter either.


How does Japan Airlines Business Class compare with All Nippon Airways Business Class?
After experiencing both products, a natural question is how do the Japan Airlines Shell Flat Neo Suites in Business Class compare with the All Nippon Airways ANA Staggered Business Suites also found on their Boeing 787?
It’s clear that ANA has the strong advantage here. The ANA Staggered Business Class Suite is fully flat and much more private. The suite is set up to be a proper private space, whereas the Japan Airlines Business Class Seat is set up to be more of a seat to travel with a partner. Unfortunately, the decision to install such a sliding seat on the Japan Airlines aircraft, in my view, wasn’t the right one and as resulted in an inferior product as compared to its competitors. The only advantage that the Japan Airlines Shell Flat Neo has over ANA is the ability to directly talk to your seat mate.
Given the choice between the two, I would easily choose the All Nippon Airways Business Class cabin any day over the Japan Airlines Business Class cabin.
The Bottom Line: Our flight experience with Japan Airlines Business Class
Overall, the Boeing 787 aircraft is a nice aircraft to fly. Unfortunately, JAL is among last place amongst the ones that I have flown with the seating configuration styles on their version of the B787. The ANA Business Square B787 is much more spacious and private (1-2-1 configuration). The Air Canada B787 with reverse herringbone seats on Air Canada takes the lead between the three that I have tried with much nicer with larger video screens and privacy (also a 1-2-1 configuration). Given the slope of the JAL seats, and the 2-2-2 configuration, I wouldn’t fly them again if I had the opportunity, unless the aircraft had been retrofitted which is apparently coming. The saving grace with JAL is that they have decent reward availability with up to 4 business class award seats which means that you can easily move the family around, even in the middle of summer. There were also no fuel surcharges on the AAdvantage award which meant an additional savings of $190 in Fuel Surcharge YQ as compared to Air Canada.
If you’ve flown Japan Airlines on the Shell Flat Neo seat, did you have any difficulties with the angle flat style?
Our connection through Tokyo Narita International Airport had us passing through one of One World’s primary hubs in North Asia. It’s always interesting to see what a flagship lounge looks like in one of the carriers premium hubs. We would end up finding a comfortable lounge marked by beautiful daylight views and a neat noodle bar paired with delicious champagne.
This post is one chapter on our trip to Bali and Singapore. This trip was redeemed through Lifemiles, AAdvantage and through Starwood Preferred Guest (Marriott Bonvoy) loyalty programs. For more information on how this trip was booked, please see our trip introduction here. For other parts of the trip, please see this index.
If you enjoyed this post, please follow us here or on social media through Facebook, Twitter or Instagram for more travel tips and hacks on how to “Upgrade Your Travels”.
Read More from This Trip
- Trip Introduction: Dodging Volcanic Ash, Bali and Singapore via Delta, Asiana, KLM and Japan Airlines Business Class
- Delta Airlines First Class: Vancouver – Los Angeles
- Delta Sky Club Lounge, Los Angeles, USA
- Star Alliance Business Lounge, Los Angeles, USA
- Asiana Airlines Business Class: Los Angeles – Seoul Incheon
- Asiana Airlines Business Class: Seoul Incheon – Denpasar Bali
- The Westin Resort Nusa Dua Bali, Indonesia
- A Week Around Nusa Dua, Bali, Indonesia
- Sunset at Uluwatu Temple, Bali, Indonesia
- White Water Rafting Ayung Rapids, Monkey Forest and Tanah Lot, Bali, Indonesia
- The Premier Lounge, Bali, Indonesia
- KLM World Business Class: Denpasar Bali – Singapore
- Contrasting the Old and New of Singapore
- Plant Life from Around the World at Gardens by the Bay, Singapore
- The Singapore Zoo, Singapore Botanical Gardens and Hawker Food Stalls, Singapore
- A Day at Legoland Malaysia, Johor Barhu, Malaysia
- SATS Premier Lounge, Changi Terminal One, Singapore
- Japan Airlines Business Class: Singapore – Tokyo Narita
- Japan Airlines Sakura Lounge: Tokyo Narita, Japan
- Japan Airlines Business Class: Tokyo Narita – Vancouver
Review: Japan Airlines Sakura Lounge, Narita International Airport – Terminal 2, Tokyo, Japan.
“The flagship Japan Airlines Sakura Lounge Tokyo Narita was an large space with terrific plane spotting opportunities paired with an unusually small eating area”
We landed at Gate 92 and walked the conveyor belt to the international transfer area. There didn’t seem to be much connecting traffic from our Japan Airlines Business Class Singapore – Tokyo Narita flight; only about 5-7 people that followed us up to the connection area. After passing through the security screening, we proceeded down a concourse that had terrifically large windows. The windows made for excellent plane spotting. Unfortunately, the Japan Airlines livery isn’t too exciting for my tastes. It’s pretty straight forward and plain if you ask me.
Locating the Japan Airlines Sakura Lounge:
Tokyo Narita Terminal Two
We located the main Japan Airlines Sakura Lounge which was located near gate 62. Based on the lay out, there appeared to be a lounge on the 4th floor (one level above us). We headed there first by taking the escalators up.


Accessing the Japan Airlines Sakura Lounge:
The Japan Airlines Sakura Lounge is accessed based on the class of service of your departing ticket.
Access to the Japan Airlines Sakura Lounge is granted for First Class (with one guest permitted on the same flight), Business Class passengers, in addition to those in Premium Economy, and Economy Class in Full Fare “Y”.
Lounge access is available to Japan Airlines Mileage Bank top tier members in categories JMB Diamond, JGC Premier, JMB Sapphire, and JAL Global Club members at the departure airport.
One World Members with the equivalent of oneworld Emerald or Sapphire tier status can use any of the some 600 lounges offered by oneworld airlines when departing on any oneworld member airline flight.
Lastly, Japan Mileage Bank offers access to the lounge for it’s top tier members JMB Diamond, JGC Premier, JMB Sapphire, at a rate of 2,000 miles = 1 lounge coupon (for international and domestic flights), along with access for it’s JMB Crystal Members (lowest elite tier) at a rate of 1,000 miles = 1 lounge coupon (for domestic flights).
We were granted access today thanks to the class of service of our Japan Airlines Business Class Boarding Pass.


Inside the Japan Airlines Sakura Lounge:
The larger Sakura Lounge is divided into two large areas. The 2nd floor area off the entry consists of the main portion. It has an odd color scheme that goes together, or not at all. Depending on your decorating tastes, it was either noticeable or horrid.







In keeping with the theme of the public transfer concourse, the lounge had terrific large windows, which were great for plane spotting.


It had light snacks (crackers) and a self pour bar and beverage service. The Sakura Lounge offered Boschendal wines from South Africa, which were a great treat (having previously visited there).


There is a stairway back up to the third floor which is configured as a dining area. I don’t know who designed it, but the third floor is only about 20% of the actual lounge space of the whole lounge.


The place was absolutely mobbed during our visit at 5 PM. It was so much so that there was a sign on the main floor suggesting that tables were not available. The matters were made worse as there were signs saying that food shouldn’t be brought downstairs.



There was a nice bar upstairs. Unfortunately, it wasn’t an area to hang around in due to the confined spaces and the throng of people that were up there.


I broke a little Japanese rule as it was apparent that we weren’t going to get a table there anyway. I headed downstairs with some dim sum and a glass of bubbles to take in the great tarmac views.


On our way out, before we took the escalators back up to the concourse level, we checked out the other half of the main part of the lounge. It was much more narrow and contained the smokers area and additional snack areas. It was in a long rectangular form, so it wasn’t as spacious as the main part of the lounge. It still had windows, but they didn’t see as large as the main part of the lounge.






My Thoughts on the Japan Airlines Sakura Lounge Narita:
While I was a bit under whelmed by the Japan Airlines Business Class flight on the way up to Tokyo, the JAL Tokyo Sakura Lounge was a pleasant surprise. I wasnt expecting anything over the top, but instead we found a lounge that had a pleasant and large space to relax in, terrific views and room for almost everybody. The strangest part were the attempts to keep food to the top floor area of the lounge, by not having food stations in the larger part of the lounge. This led to a bit of a crush upstairs during our visit and the rule breakers like me sneaking food down a level. The food and beverage were ample, but not over the top in any sense. It’s easily a place that worth a short to medium visit on your next trip through.
If you’ve visited the Japan Airlines Sakura Lounge at Tokyo Narita, did the lounge impress you?
Our return flights on Japan Airlines were ticketed courtesy of AAdvantage Miles at 50,000 miles for business class one way. These miles started off life as Canadian RBC Visa Avion Credit Card points and were later converted to AAdvantage points. Truth be told, I had a whole stack sitting there left over from a joint account with the previous administration that had been sitting idle for about 10 years while I was collecting, flying, and redeeming within Air Canada’s Aeroplan. I was happy to put them to an appropriate use by spending them on myself and my son.
This post is one chapter on our trip to Bali and Singapore. This trip was redeemed through Lifemiles, AAdvantage and through Starwood Preferred Guest (Marriott Bonvoy) loyalty programs. For more information on how this trip was booked, please see our trip introduction here. For other parts of the trip, please see this index.
If you enjoyed this post, please follow us here or on social media through Facebook, Twitter or Instagram for more travel tips and hacks on how to “Upgrade Your Travels”.
Read More from This Trip
- Trip Introduction: Dodging Volcanic Ash, Bali and Singapore via Delta, Asiana, KLM and Japan Airlines Business Class
- Delta Airlines First Class: Vancouver – Los Angeles
- Delta Sky Club Lounge, Los Angeles, USA
- Star Alliance Business Lounge, Los Angeles, USA
- Asiana Airlines Business Class: Los Angeles – Seoul Incheon
- Asiana Airlines Business Class: Seoul Incheon – Denpasar Bali
- The Westin Resort Nusa Dua Bali, Indonesia
- A Week Around Nusa Dua, Bali, Indonesia
- Sunset at Uluwatu Temple, Bali, Indonesia
- White Water Rafting Ayung Rapids, Monkey Forest and Tanah Lot, Bali, Indonesia
- The Premier Lounge, Bali, Indonesia
- KLM World Business Class: Denpasar Bali – Singapore
- Contrasting the Old and New of Singapore
- Plant Life from Around the World at Gardens by the Bay, Singapore
- The Singapore Zoo, Singapore Botanical Gardens and Hawker Food Stalls, Singapore
- A Day at Legoland Malaysia, Johor Barhu, Malaysia
- SATS Premier Lounge, Changi Terminal One, Singapore
- Japan Airlines Business Class: Singapore – Tokyo Narita
- Japan Airlines Sakura Lounge: Tokyo Narita, Japan
- Japan Airlines Business Class: Tokyo Narita – Vancouver
Review: Japan Airlines Business Class Sky Suite II – B767-3, Singapore Changi International Airport – Tokyo Narita
“Japan Airlines Business Class in Sky Suite II offered a high level of service and Japanese food, paired with a slightly odd ‘slide’ seat while flying within Asia”
Japan Airlines
Business Class
SIN-NRT (Singapore Changi International – Tokyo Narita)
JL712 Business Class (U)
8:20 AM – 4:10 PM
August 3, 2015
Booked: Boeing 767-300
Flown: Boeing 767-300 Sky Suite II
I had also hoped to switch these flights to Cathay Pacific Business or First Class on the same or near dates. However, availability was completely scarce ,or should I say non existent. At the time of our trip, I checked several times a day between 10 days and our date of departure and only 1 seat turned up within a 7 day window. The demand of summer travel played havoc on our attempts as we lost out completely with Cathay business class reward seats and had to stick with JAL. That wasn’t all too bad an issue as they provided a mostly comfortable way to get home.
MrsWT73 also flew mostly the same routes, departing on Japan Airlines SIN- Tokyo Haneda, then taking the bus from Haneda to Narita, then Japan Airlines Narita to Vancouver. MrsWT73 had travelled a few days ahead of us.
Getting back to our trip, we headed down from SATS Premier Lounge Singapore Changi Terminal One, to Gate C22. We completed the security screening check at the gate, where a priority boarding lane was made available to jump to the front of the queue. It was thunder showering outside; the first real rain of our trip.


It was a very Singaporean boarding experience today with no crowding of the gate. Boarding was by infants and families first, followed by business class with the “World Wide Wrestling” federation styled placard sign.

Unfortunately, while boarding the aircraft, it was single door boarding today through 1L. Not only did it slow down the process a little bit, it also meant a stream of people wandering through the business class cabin after we had gotten settled into our seats. It’s not a deal breaker by any means, but you sure notice it when it happens.
On Board Japan Airlines Business Class:
Once on board , we settled into a a seating configuration in a staggered 1-2-1 configuration. While I usually appreciate a window seat, I elected for the pair of centre seats in order to be able to monitor and travel with WT73 Jr. Unlike Asiana Airlines Business Class A380 Los Angeles – Seoul Incheon which offers a staggered seats in business class, there was no difference in between the centre seats on the Japan Airlines Sky Suite II. As Japan Airlines didn’t have “cuddle” seats or “apart” seats, there’s no real difference in row selection, aside from the choosing the bulkhead nearest to the galley, or the last row nearest to the bassinet positions. My last comment on the centre seats is that there is also no privacy screen between the centre seats if that is important to you. The cabin is bright and airy with lots of natural light.



WT73JR found his home without any challenges and settled in nicely. He had a seat mate behind him younger than him, showing that it’s never too young to travel in style.

The seats featured a large screen for entertainment. The screens were modern enough and were larger than the usual feature for international business class. The seat console featured a magazine rack and a storage space, which was handy but I didn’t really use.



The entertainment was controlled with a modernized wired remote, which was stored in the centre arm rest.

The seat itself featured a cupboard styled storage area that was used. It was situated next to the individual reading light, and offered a space for all bulky sized storage. It was an odd shape, and was more of a sweater storage than anything else.


The seat featured the usual recline features, along with a massage feature. The suite was comfortable for working and featured in suite power. The seat had all recline features and a lumbar massage feature, in addition to a lumbar pillow. A set of ear plugs were also provided.

While we were settling in, I looked at the in seat placard that described the features of the Japan Airlines Sky Suite II.


The configuration in the Sky Suite II is among JAL’s newer products. It’s recently been refreshed on their Boeing 767 fleet. Our suites were in excellent condition with no scuff marks or other damage.
Pre Departure Services:
Settling in, on arrival next to the seat were flight masks, moist toilettes, and slippers. There was no independent amenity kit offered for this intra Asia flight. Instead, offerings were individualized and “a la carte” (on request).

A lumbar pillow was also provided, which was great for a day time flight.

A cardigan was offered from the tray with the old retired Business Class “Seasons” markings. They didn’t ask for the cardigan back at the end of the flight, and it wasn’t of quality that I wanted to take it with me. Aside from that, the cabin was pretty warm anyway, I couldn’t think of wanting it to be any warmer by wearing a sweater.

There was no pre-flight beverage was offered. Instead, it was a post take off flight beverage (at cruising altitude) that was offered immediately after the seat belt sign had been switched off. My understanding is that this was a hold over of an older regulation that did not allow beverages to be served on the ground within Japan (recently changed). As we climbed to altitude, today’s offering was champagne or orange juice.

As we got underway from Singapore, our flight track would have us over the South China Seat, passing north of the Phillipines towards the island of Japan.

Today’s flight offered JAL’s Sky Wifi services. I thought charges were a bit steep at 1 hour at $10+ USD or 24 hours at $20 USD. Being the end of a holiday, I didn’t indulge in the need to stay connected.


The Meal: A Full Japanese Lunch
The lunch menus were passed out at altitude, followed by a quick order taking for lunch services. The menus were themed with BEDD Sky Auberge by JAL markings. The BEDD acronym stands for bed, dining, delicious and dream. It is a JAL promotion to remind travellers that they are welcomed to tuck into sleep after their satisfying meal. I find it a bit of a strange reminder as sleep is the last thing I want to be reminded to be thinking about when I pick up a menu. The two don’t personally have a great association for me.



There was an extensive wine and drink list was provided with some straight forward, but not overly exciting wines.


I started the meal service with a Grayson Cellars Chardonnay (California), since MrsWT73 prefers more acidic wines at home so I don’t usually get the opportunity to have many rich chardonnay’s unless I’m enjoying a bottle alone. I offer a big thumbs up to JAL for offering a normal full sized wine glass instead of the thimbleful tiny glasses offered on other carriers.

Getting my last taste of Asia in, I went with the Japanese Set appetizer. It offered an appetizer tray of 9 appetizers:
- Poached Pak Choi with Whitebait,
- Soymilk Tofo
- Chinese Style Jellyfish Salad
- Egg Cake Simmered Hijiki Seaweed
- Griled Salmon Roll with Welsh Onion
- Simmered Shrimp, Radish and Snap Pea
- Steamed Savory Egg Custard
- Roasted Duck and Duck Meatball
- Simmered Beef with Sweet Soy Sauce.

The morsels were quite tasty and a neat eating experience sampling all the different tastes and flavours. The vegetables were surprisingly crisp compared to the cooked vegetables of South East Asia we had gotten used to over the past 2 weeks. The smaller serving size, while impressive, was less daunting than the large Asiana First Class Los Angeles – Incheon Korean Platter that we’d previously had on another flight.
The appetizer plate was followed by a main Dainomono serving of Braised Beef Sukiyaki style. Unfortunately, no raw egg was offered as is typical of some sukiyaki dishes. This was served with steamed rice, Miso Soup and Japanese Pickles. It also came with a chopstick holder in the form of a Japanese crane.


Dessert today was Tiramisu with Coffee Anglaise Sauce.

The cabin was dimmed after the service and I pretty settled into a few movies. The movie selection was much more comprehensive than Asiana and offered about 30 movies of international, Hollywood and Asian selection. I settled into an old favourite Stand by Me. Wine was refilled on a regular basis, with the bottle presented at every refill opportunity.

As i settled into day time relax mode for the movie, I reclined the seat a little. I found that the JAL Sky Suite II was pretty bad for relaxing. In the relax mode, the middle cushion didn’t angle to keep your tail in the seat. As a result, I ended up sliding down the seat instead of actually relaxing. Overall, it was less comfortable than I would have expected. I don’t know why it is that various generations of seats don’t seem to offer much improvement. Whatever I did, I couldn’t seem to make these seats comfortable for relaxing.
Fortunately, the seat does recline to a full flat sleeping position that was very comfortable. The suite did come with a thermopedic pillow that is question mark shaped that is common among many asian hotel properties.
The Second Service: A Snack
A small cello wrapped sandwich offering was offered prior to the arrival. This appeared to be off menu. The offerings were tuna and cheese. Crusts were removed. A tea and coffee service was also offered.


Landing at Tokyo Narita:
After the light snack, it wasn’t long before we were headed in for descent. Our flight track took us over Manila onward to Japan.

We had a bit of a round about landing and we taxied to a sunny Narita Terminal 2 amid a Japan Airlines stronghold.



We arrived to New Tokyo Narita Terminal Two at Gate 92 and were off the aircraft for our connection after a security screening and a visit to the Japan Airlines Sakura Lounge Narita without any issues.
The Bottom Line: Our flight experience with Japan Airlines Business Class
Our Japan Airlines flight was pretty straight forward. It was comfortable, quiet, clean and spacious but also completely forgettable. Aside from the interesting Japanese food options, there was nothing memorable about this particular flight. Agreeing with most of the flight reviewers around here, there really isn’t any reason to choose Japan airlines if Cathay Pacific was available. Fortunately, Japan Airlines plays well in the One World Alliance and was offering up to 4 business class reward seats available, meaning that this was an easy way to move your family around. The Sky Suite configuration on the Boeing 767 is a nice modern suite for business class.
If you’ve flown Japan Airlines within Asia, did you enjoy the service and food or the Japan Airlines Sky Suite II?
After a fantastic 2 week holiday in the heat of South East Asia, it was sadly time to head home. After a 4:45 AM wake up, we headed to the Singapore Changi Airport. There were plenty of Uber cars available coming from the Orchard Road district area at 5:45 AM. Jerry collected us in a nice black Mercedes E Class for our 18 minute ride up the PIE expressway to the Changi Airport.
This post is one chapter on our trip to Bali and Singapore. This trip was redeemed through Lifemiles, AAdvantage and through Starwood Preferred Guest (Marriott Bonvoy) loyalty programs. For more information on how this trip was booked, please see our trip introduction here. For other parts of the trip, please see this index.
If you enjoyed this post, please follow us here or on social media through Facebook, Twitter or Instagram for more travel tips and hacks on how to “Upgrade Your Travels”.
Read More from This Trip
- Trip Introduction: Dodging Volcanic Ash, Bali and Singapore via Delta, Asiana, KLM and Japan Airlines Business Class
- Delta Airlines First Class: Vancouver – Los Angeles
- Delta Sky Club Lounge, Los Angeles, USA
- Star Alliance Business Lounge, Los Angeles, USA
- Asiana Airlines Business Class: Los Angeles – Seoul Incheon
- Asiana Airlines Business Class: Seoul Incheon – Denpasar Bali
- The Westin Resort Nusa Dua Bali, Indonesia
- A Week Around Nusa Dua, Bali, Indonesia
- Sunset at Uluwatu Temple, Bali, Indonesia
- White Water Rafting Ayung Rapids, Monkey Forest and Tanah Lot, Bali, Indonesia
- The Premier Lounge, Bali, Indonesia
- KLM World Business Class: Denpasar Bali – Singapore
- Contrasting the Old and New of Singapore
- Plant Life from Around the World at Gardens by the Bay, Singapore
- The Singapore Zoo, Singapore Botanical Gardens and Hawker Food Stalls, Singapore
- A Day at Legoland Malaysia, Johor Barhu, Malaysia
- SATS Premier Lounge, Changi Terminal One, Singapore
- Japan Airlines Business Class: Singapore – Tokyo Narita
- Japan Airlines Sakura Lounge: Tokyo Narita, Japan
- Japan Airlines Business Class: Tokyo Narita – Vancouver
Review: SATS Premier Lounge, Singapore Changi International Airport, Terminal One, Singapore.
“The SATS Premier Lounge at Changi Terminal One provided above average food and a clean place to relax before a flight with strong wi-fi.”
The Singapore Changi Airport Terminal 1 is the oldest or “original” terminal at Changi Airport. Despite it’s age, it’s still functional and semi modern with wide hallways and spacious areas. Furthermore, it’s been upgraded over the years with modern conveniences (wifi, art displays and duty free shopping). It’s serving all the other carriers outside of any alliance (Jetstar, Phillipine Airlines), the odd other carriers within an alliance (Qantas / Thai Airways), and others that I had never heard of (Ubekistan Airways).

Checking into Japan Airlines Business Class:
We checked in at Japan Airlines Business Class counters in row 11. We were headed off on Japan Airlines Business Class Singapore – Tokyo Narita followed by Japan Airlines Business Class Tokyo Narita – Vancouver today. There was no line at the check in and the service was friendly and prompt.

Our bags were tagged to Vancouver and we were given a small paper map for the SATS lounge.

Just off the check in, WT73Jr took a liking to the moving raindrop art display, proclaiming that “you could miss your flight just watching this”. Indeed, it was pretty cool and somewhat interesting to watch even for a jaded “been around the bend” traveller like myself.
I later learned that SATS offered a business class check in for Terminal One located behind all the check in desks as you head toward immigration. It was nothing more than a small room with private sit down services. I used the room passage thinking that it would lead to private or expedited exit immigration. Instead, it just dumped us through a side hallway back at the regular immigration lines with no particular line advantage. It actually looked like a bad furniture store with some strange dated earth tone decor in there.

Locating the SATS Premier Lounge:
Singapore Changi Terminal One
After our check in, we cleared Singapore Exit Immigration. Singapore Changi Airport conducts security at each gate so instead of security after immigration, we were able to proceed onward immediately.

Map Courtesy of Singapore Changi International Airport
We headed up to the SATS Premier Lounge, which was situated on the second (labelled as third) floor after you passed through a sterile mezzanine area.



The SATS Premier Lounge handles all the Changi Airport lounge left overs – there was at the time of our visit a Thai Royal Orchid Lounge here, a British Airways Lounge and a Qantas Lounge here.

Accessing the SATS Premier Lounge:
The SATS Premier Lounge in Singapore Changi International Airport Terminal One is the lounge for all Terminal One carriers that need lounge access, but are not part of an international alliance.
At the time of our visit, it was the lounge for
Star Alliance Airlines
- Air China,
- Turkish Airlines
- Shenzen Airlines,
Sky team Airlines
- China Southern
- Xiamen Air
One World
- Japan Airlines
It also afforded access to odd leftover airlines such as:
- Air Niugini
- Myanmar International Airways
- Philippine Airways
- Regent Airways
- Uzbekistan Airways

The lounge is also a member of Priority Pass. As a result, access can be granted with a Priority Pass membership, or by possessing some select credit premium credit cards.
We were granted access today thanks to the class of service of our Japan Airlines Business Class Boarding Pass.
Inside the SATS Premier Lounge:
The SATS Lounge had recently been renovated thanks to apparent new organce furnishings. The SATS Premier Lounge designers had gone for the industrial look, with seating surfaces that were firm and high contact, meaning that they were brilliant in color, with surfaces that were highly durable, but weren’t all that comfortable.


The only drawback to the lounge seating were the small tables, which were small enough not to be able to set two sets of plates on them.

The lounge itself did not feature any day light windows, as it was situated in the middle of the Changi airport terminal. For those looking for seats with some sort of view, there were a few seats towards the rear that had floor to ceiling windows looking towards the no man’s land space of the upper concourse.

I ended up using the airport wifi in the lounge, which was made available by SMS code by entering your cell phone number. The wifi was strong and didn’t drop off.
There were also some sleeper reclining chairs in the lounge, although they were pretty much located just off to the side. As a result, I wouldn’t expect to get too much restful rest here.

There were also showers available in the back, which seemed to double as general bathrooms.
The lounge featured some Asian magazines. While they were interesting to look at, I didn’t come away with anything thanks to that small language issue.

The lounge featured massage chairs, among other things.
Food and Beverage:
There was a reasonable buffet of western and asian breakfast. There was also a healthy corner of lettuces, dim sum. The offering was not too extravagant, but reasonable for a contract lounge.


There was a small wine selection – even at 6 AM on our visit. There was also the local Singapore Tiger Beer and the usual canned soft drinks


We didn’t stay too long. We took in a quick snack, but I didn’t find it a too remarkable place. We ended up heading over to the departure gate and security screening.

My Thoughts on The Premier Lounge:
The SATS Premier Lounge at Singapore Changi Terminal One was a clean, but highly average place to spend time before a flight. Unfortunately, it wasn’t anything like the nicer lounges that can be found over in Singapore Changi Terminal Three. It barely met up to the Silver Kris Lounge of Terminal 2 which Singapore Airlines houses it’s premium customers. It was perfectly satisfactory for a short stay, we stocked up on snacks and left a little fuller, than when we arrived.
If you’ve visited The SATS Premier Lounge, did you find it as plain as I did?
On the day to day tourist travels through Singapore. We spend some time on Orchard Road, passing through the Far East Plaza in Singapore. I happened to come across a Legoland Malaysia brochure which advertised an easy Hop On Bus to Legoland Malaysia which was a mere 10 minutes from the Singapore / Malaysia border. I thought this would be a great experience for WT73Jr and a neat opportunity for me to get across the border to Johor Barhu in Malaysia, as I’d never actually been to the other side of the land /bridge border, despite visiting Singapore for over 35 years.
This post is one chapter on our trip to Bali and Singapore. This trip was redeemed through Lifemiles, AAdvantage and through Starwood Preferred Guest (Marriott Bonvoy) loyalty programs. For more information on how this trip was booked, please see our trip introduction here. For other parts of the trip, please see this index.
If you enjoyed this post, please follow us here or on social media through Facebook, Twitter or Instagram for more travel tips and hacks on how to “Upgrade Your Travels”.
Read More from This Trip
- Trip Introduction: Dodging Volcanic Ash, Bali and Singapore via Delta, Asiana, KLM and Japan Airlines Business Class
- Delta Airlines First Class: Vancouver – Los Angeles
- Delta Sky Club Lounge, Los Angeles, USA
- Star Alliance Business Lounge, Los Angeles, USA
- Asiana Airlines Business Class: Los Angeles – Seoul Incheon
- Asiana Airlines Business Class: Seoul Incheon – Denpasar Bali
- The Westin Resort Nusa Dua Bali, Indonesia
- A Week Around Nusa Dua, Bali, Indonesia
- Sunset at Uluwatu Temple, Bali, Indonesia
- White Water Rafting Ayung Rapids, Monkey Forest and Tanah Lot, Bali, Indonesia
- The Premier Lounge, Bali, Indonesia
- KLM World Business Class: Denpasar Bali – Singapore
- Contrasting the Old and New of Singapore
- Plant Life from Around the World at Gardens by the Bay, Singapore
- The Singapore Zoo, Singapore Botanical Gardens and Hawker Food Stalls, Singapore
- A Day at Legoland Malaysia, Johor Barhu, Malaysia
- SATS Premier Lounge, Changi Terminal One, Singapore
- Japan Airlines Business Class: Singapore – Tokyo Narita
- Japan Airlines Sakura Lounge: Tokyo Narita, Japan
- Japan Airlines Business Class: Tokyo Narita – Vancouver
Attraction: A Day at Legoland Malaysia Theme Park and Water Park, Johor Bahru, Malaysia
“An International DayTrip to Legoland Theme Park, perfectly aimed at nine to eleven year olds.”
Getting to Malaysia:
Despite the easy advertisements, booking a day ticket involving an international border was anything but easy. this process was anything but. The bus taking customers to and from Legoland were employed by a third party contractor that had nothing to do with Legoland itself. Although instant bookings were advertised online, there was no availability unless you checked more than 48 hours in advance. We ended up having do go to a face to face booking at the WTS travel office at the Singapore flyer, the departure point for the Singapore leg. There, it was a bit of a complicated process as they had sold out of the paper admission tickets for the part and were only able to sell the transport portion. We paid the tickets, received an invoice and were asked to return on the date of travel to exchange the invoice for an actual ticket, then board the bus. It seemed no one was checking who got on what bus exactly as we rode busses that were 15 minutes off from our scheduled departure time.

Although the trip is actually quite short in distance, the whole process took quite a while; about two hours in each direction including travel and the border check points. Our trip took us up the AYE expressway up to the Singapore Tuas departure checkpoint, a border facility that was build as a secondary entry and exit point over the strait between Singapore and Malaysia. It’s actually constructed on man made reclaimed land.
My uncle had mentioned that there were restrictions on Singaporeans purchasing gas on the cheaper Malaysia side, to the point where it was Singaporean law that departing residents fill their cars up to 3/4 tank to minimize tax looses on the part of Singapore. We even saw signs reflecting this on the way. We all disembarked the coach and received an exit stamp and surrendered our Singapore landing card.


We then crossed the bridge into Malaysia where we traveled about 7 kilometers up the road in a fenced and secured freeway area to the Malaysian checkpoint. The Malaysian border check point was much more spartan than the Singapore one.
We disembarked the coach and were stamped into Malaysia without any questions other than the usual passport processing. The passports were checked and travelling as a single parent, I was not questioned in either direction about the whereabouts of my son’s biological mom (back home in Vancouver). I guess the Interpol child watch check (if it was performed) was good enough. The whole border entry and exit process took about 45 minutes outbound and one hour on the inbound.
Crossing from Singapore into Malaysia:
How did South East Asia look on the Johor Barhu, Malaysia side? It was pretty deserted. It was nothing like the dense land mass of Singapore. It was lush, jungle like and isolated. It wasn’t long before we started seeing the signs of Malaysia in the form of Petronas gas stations.



Leaving the Malaysian customs check point, we headed indeed about 10 minutes up the road towards Legoland Malaysia. The first impression weren’t great. The park looked small and is located in the middle of a half constructed industrial park surrounded by over grown vegetation and incomplete landscaping. It was an area that had yet to grow into itself. Despite this, spirits were high as we had finally made it to the destination.


The Legoland Malaysia Park:
We arrived to the Park. The first order of business was for the “I was here” picture.

There are two options in the Legoland park. There is the Legoland portion which contains all the bricks, attractions and things a person would typically associate with legoland. There is also a Legoland themed waterpark. Since you only live once, we opted to try both parks on our one day visit.
If you happen to be planning this as a day trip from Singapore, , the park only took Malaysian Ringgit currency, except for in certain souvenir shops. Despite being a border attraction, there were no Singapore Dollars at the food counters accepted and credit cards were limited to the point of entry. There was no money changer on site, so I spent a bit of time running around trying to get the right amount of money for the day, with the rest placed in a locker for storage while we went to the water park portion.

The Legoland Water Park:
We started with the water park as the weather was forecasted to turn rainy a little later in the day. Of course, this is a family experience as the place is over run with excited screaming kids. I have to say that I enjoyed it.


It is certainly something to see an entire water park covered with bricks. This place was no exception. Bricks were coming out of the wood work in different areas


The water park had the usual water park features. As compared to North Amercian water parks, the Legoland Waterpark didn’t have any one outstanding new or usual feature to it. It did have a doughnut hole inner tub ride which I though was pretty entertaining, although I don’t think that is unique at all to water parks in this area.

The park had the usual water slides. The water slides were pretty basic being aimed at under twelves years of age, and didn’t have some of the exciting features that you’d see in water parks that would attract teenagers.


In addition to the sliding events, there were other boat racing events where you could build your own boat, and then have races.


Topping the water park off, were the odd interesting lego themed displays. I’m not sure exactly what this was, but it sure looked animal like and spooky.

We spent about half a day at the water park trying out all the themed rides. It was a good distraction and it was the right order to do the water park before the Legoland Amusement Theme Park.
Visiting the Legoland Amusement Park:
From there, we headed next door to the regular Legoland Amusement Park. This park contained all the things you would expect to see in a Legoland park. Since there were rides to be involved, I checked my big SLR camera and had to rely on my iPhone for most of the pictures.
These include Lego themed roller coaster style rides. The roller coasters were a little on the smaller side. The target audience was aligned with their Lego product. It was aimed more at children instead of teenagers

Good old Albert Einstein was watching over the Lego Academy.

The park featured many exhibitions. We headed into the Lego Academy where Star Wars was the current lego feature. Before we knew it, I was examining the Millenium Falcon and the Mos Eisley Cantina on Tatooine in all its detail. For those that don’t speak Star Wars, the Mos Eisley Cantina is the famous bar in the first movie of Star Wars Episode IV with the cool band playing the saxophone where Han Solo tore up the place.

There were also some large scale out door models outside. The models were all of major buildings around the world. There were a few traditional favorite, along with some new school favourites. These are samples of the Taj Mahal in India, The Forbidden City in China, and the Karawiek Boat in Yangon Myanmar.



There were some good roller coaster rides in the park. Admittedly some of them had me screaming like a school girl. I thoroughly embarrassed my son “Dad -You are such a child!!!” he announced after I got off the rides. We also got throughly drenched on the log flume ride.

Partway through the amusement park visit, lightening struck. Rather, it started thundershowering and there were lightening strikes in the distance. In Legoland terms, this mean that almost all of the amusement rides (roller coasters, log flume rides etc) were closed. We were pretty much stuck without the ability to do anything for a good ninety minutes while mother earth down poured upon us. As with all storms in SE Asia, this one didn’t last too long. The park was a little slow in keeping its guests updated; I’d ask when things were planning to re-open (if today at all) and I would get these I don’t know looks from all the staff. The park did play it extremely safe in that the skies were almost completely clear by the time they re-opened the rides.


We took in all of the attractions, and we were able to get through the park in a reasonable day.
Crossing the Border from Malaysia into Singapore:
At the end of the day, we left for the bus back to Singapore. We had a 5:30 PM reservation, although they seemed to just stick us on any bus without the actual name check to make sure we weren’t left behind.
As we returned to the Singapore Border crossing, there were huge vehicle lines to get in. It was almost like trying to drive from Mexico into the United States. There were even “Queue Orderly Violators Prosecuted” signs.

I wondered who would travel by bus in this part of the world where there is so much air travel? As we disembarked for immigration clearance at the Singapore Tuas Border check point, I took a look around in the Singapore Entry passport queues and noticed that most of the passports were Thailand, Malaysia and Singapore. We were pretty much the only westerners around, save the odd backpacker that looked totally out of place amongst the asians with their Louis Vuitton purses (even in the bus stations).
We went through the entire reverse process for the entry customs for Singapore. The screening was a little more intensive toward the documents but hardly any questions. We went back on the bus once everyone had cleared customs and back toward the drop off at Singapore Flyer. It was about 8 PM by the time we returned and were off the bus so we decided to walk over to Marina Bay Sands to get some late dinner at Din Tai Fung. There were some nice night views on the bridge over towards the Fullerton Hotel.

My Thoughts on Our Day Trip to Legoland Malaysia
Legoland Malaysia was an interesting diversion to our time in Singapore. It was an interesting day and it ticked the check box when it came to exploring the park and getting to see what Malaysia looked like on the opposite side of the strait.
Would I visit the Legoland Malaysia park again? Probably not. The park is pretty basic by North American standards. Even our visit to Hong Kong Disneyland when WT73Jr was six was a more fun filled and more exciting day. Those that have been to Hong Kong Disney will know that it’s not all too exciting compared to some of the parks that are out there. Others that we ran into on the trip commented that the park wasn’t anything compared to Universal Studios Singapore, which we didn’t get a chance to visit on this particular trip. WT73Jr found the park “okay” but nothing really to write home about. The sense of adventure of the day trip and crossing an international border was probably the most exciting part of the whole thing.
If you’ve visited Legoland Malaysia, did you enjoy it as a day trip from Singapore?
Singapore has it’s fair share of tourist attractions, but whenever I come, I always try to visit some of the more attractions that local Singapore residents visit. Spending time here as a youth growing up, I always appreciated visiting the Singapore Zoo, the Singapore Botanical Gardens and a tasty meal at the Newton Circus Hawker food stalls.
This post is one chapter on our trip to Bali and Singapore. This trip was redeemed through Lifemiles, AAdvantage and through Starwood Preferred Guest (Marriott Bonvoy) loyalty programs. For more information on how this trip was booked, please see our trip introduction here. For other parts of the trip, please see this index.
If you enjoyed this post, please follow us here or on social media through Facebook, Twitter or Instagram for more travel tips and hacks on how to “Upgrade Your Travels”.
Read More from This Trip
- Trip Introduction: Dodging Volcanic Ash, Bali and Singapore via Delta, Asiana, KLM and Japan Airlines Business Class
- Delta Airlines First Class: Vancouver – Los Angeles
- Delta Sky Club Lounge, Los Angeles, USA
- Star Alliance Business Lounge, Los Angeles, USA
- Asiana Airlines Business Class: Los Angeles – Seoul Incheon
- Asiana Airlines Business Class: Seoul Incheon – Denpasar Bali
- The Westin Resort Nusa Dua Bali, Indonesia
- A Week Around Nusa Dua, Bali, Indonesia
- Sunset at Uluwatu Temple, Bali, Indonesia
- White Water Rafting Ayung Rapids, Monkey Forest and Tanah Lot, Bali, Indonesia
- The Premier Lounge, Bali, Indonesia
- KLM World Business Class: Denpasar Bali – Singapore
- Contrasting the Old and New of Singapore
- Plant Life from Around the World at Gardens by the Bay, Singapore
- The Singapore Zoo, Singapore Botanical Gardens and Hawker Food Stalls, Singapore
- A Day at Legoland Malaysia, Johor Barhu, Malaysia
- SATS Premier Lounge, Changi Terminal One, Singapore
- Japan Airlines Business Class: Singapore – Tokyo Narita
- Japan Airlines Sakura Lounge: Tokyo Narita, Japan
- Japan Airlines Business Class: Tokyo Narita – Vancouver
Activity: Getting Eaten at the Singapore Zoo, Fauna at the Singapore Botanical Gardens and Singapore Hawker Stalls at Newton Circus, Singapore
“Our Local Experiences in Singapore included the Singapore Zoo, a street festival and the Singapore Motorcycle Cart Ice Cream Sandwiches”
Visiting the Singapore Zoo:
On our next day, we headed over to the world class Singapore Zoo. The Singapore Zoo features all the usual suspects, with trenches that separate the viewing areas from the visitors. We passed by some housing flats on the way, that all were displaying Singapore flags in honour of the SG 50 celebrations.

Of course, it wouldn’t be Singapore without some entertaining signs.

On arrival to the Singapore Zoo, all the usual zoo suspects were here today. What was most interesting, was that it was feeding time for the snakes. The snake keeper was in the process of feeding the snakes a full animal. In a scene that my son won’t forget for quite a while, we watched the snake devour a small animal! The snake consumed it’s prey in slow motion. It was more proof that life on the road is more interesting than at the office!




Dining at Newton Circus
Singapore Hawker Food Stalls:
As I had mentioned earlier, MrsWT73 had to head back earlier than the rest of us for work commitments. We were able to have a great last evening dinner at Newton Circus prior to her leaving. Although Newton Circus is among the most touristy of the Singapore Hawker Centres, and was featured in the film “Crazy Rich Asians” it’s still my favourite. It’s close to the family house in the Tanglin neighbourhood and eating Singapore food is a terrific experience when you are able to go with someone who knows what to order!
The Newton Circus food stall is a twenty four hour operation, with outdoor seating.


We had a massive feast, featuring the always scrumptious Singapore satay.


All in all, MrsWT73 got in what she needed for her quick visit. She left the boys in good shape to tackle the rest of the visit with some adventures, new and old.
Visiting the Singapore Botanical Gardens:
The next day, we left the house for a walk to Singapore’s Botanical Gardens. It’s a close walk from the house, and it’s one of my favourite things to do whenever I visit Singapore. It’s one of the most serene places on the island, as it’s free of cars and has a soothing quality to it. It’s not normally on the tourist route, but it remains a must see whenever I come to the island.
A quick walk through Merryn Road, with some deluxe and probably very expensive homes beyond my budget. While I appreciated the homes, WT73Jr took some interest in the landscaping bamboo, which was different than the fir trees back home in the Pacific Northwest.


After about ten minutes walk, we were at the Singapore Botanical Gardens Park. The park contained several gardens and ponds where you can feed the koi fish.




There is also a four sided clock in the center of the park. I always find it entertaining the the clock face that represents the Pacific Standard Time zone is represented by the city of Vancouver, and not Los Angeles, Seattle or San Franciso.

The Singapore Airlines Paper Airplane Flying Contest:
That evening, we the Singapore Orchard Road Business Association was having one of their monthly street parties. Once a month, they completely close down Orchard Road to promote business and gatherings in a street party environment. It also happened to time along with the Singapore Fifty Year Anniversary (SG50) celebrations for Singapore’s fiftieth anniversary celebration of independence. I’ve visited Orchard Road several times, but I’ve never seen it this empty!


There was a Mazda car display set up at Shaw Centre by the movie theatres. As some may know, Singapore has the most expensive cars in the world. This is thanks to the rate of taxation on vehicles and the insurance premiums (COE). Most vehicles advertised here in the newspapers do not contain a posting of the listed prices. Unusually, this Mazda 6 was sign posted with a price. It was selling for almost $130,000 SGD. That’s a price of $91,888 USD converted at today’s rates without insurance. Sheer lunacy! I would be taking the bus. Thankfully, Singapore has a great transit system of busses and subway.

A highlight for me, was that across town at the stadium by the Marina Bay Sands, they were also practicing their SG50 event celebration in 6 days time. This included an awesome fly-past of Singapore fighter jets. The fighter jets were flying in an acrobatic “50” formation. There was no mistaking the sound, you could hear these guys flying from miles away.


In other family oriented events, we came across a very clever marketing promotion; a Paper Airplane throwing contest sponsored by Singapore Airlines. The grand prize was two tickets for two Singapore Airlines flights from Singapore to Melbourne in Economy class (err – no thanks!) or two tickets to the Singapore Grand Prix (err- yes please!). In all things Singaporean, the event was exceptionally well organized and run. Registration was taken, speeds were recorded using speed guns, and judges were present to monitor. WT73Jr did really well in the speed competition, but not so great in the distance competition.




He actually did so well, when we had returned back to Canada, there was an email waiting for me from Singapore Airlines, inviting him back to compete in the semi – finals.
Singapore’s Ice Cream Motorcycle Carts:
I also managed to locate one of the few remaining Ice Cream Motorcycle carts. Locals and Singapore residents and regulars will know of the carts that offer ice cream sandwiches; ice cream blocks cut off the carton sandwiched between two pieces of sweet bread. The ice cream is cut immediately out of the ice cream square block usually using a Chinese Butcher knife and often you’re given a small piece of plastic wrap for convenience. It’s a wonderful Singapore experience and a great deal at the bargain price of $1 SGD.


My Thoughts About Life in Singapore:
The day to day live in Singapore doesn’t always feature the top tourist attractions. Instead, the island offers some more authentic local experiences. The Singapore Zoo, the Singapore Botanical Gardens and a local Ice Cream Sandwich are just some of the uniquely local things to do and see when you happen to be here on a longer stay.
If you’ve tasted a Singapore Motorcycle Ice Cream Sandwich, does it make you come back for more?
The Gardens by the Bay in Singapore is a newer attraction that is a great rainy day escape. The attraction offers visitors the ability to experience different plants and flowers in temperature controlled micro climates suitable of their environments. Despite being a rainy day attraction, it’s also a great good weather attraction as you can also take in the Super Tree Observatory Elevated Walkway just next door.
This post is one chapter on our trip to Bali and Singapore. This trip was redeemed through Lifemiles, AAdvantage and through Starwood Preferred Guest (Marriott Bonvoy) loyalty programs. For more information on how this trip was booked, please see our trip introduction here. For other parts of the trip, please see this index.
If you enjoyed this post, please follow us here or on social media through Facebook, Twitter or Instagram for more travel tips and hacks on how to “Upgrade Your Travels”.
Read More from This Trip
- Trip Introduction: Dodging Volcanic Ash, Bali and Singapore via Delta, Asiana, KLM and Japan Airlines Business Class
- Delta Airlines First Class: Vancouver – Los Angeles
- Delta Sky Club Lounge, Los Angeles, USA
- Star Alliance Business Lounge, Los Angeles, USA
- Asiana Airlines Business Class: Los Angeles – Seoul Incheon
- Asiana Airlines Business Class: Seoul Incheon – Denpasar Bali
- The Westin Resort Nusa Dua Bali, Indonesia
- A Week Around Nusa Dua, Bali, Indonesia
- Sunset at Uluwatu Temple, Bali, Indonesia
- White Water Rafting Ayung Rapids, Monkey Forest and Tanah Lot, Bali, Indonesia
- The Premier Lounge, Bali, Indonesia
- KLM World Business Class: Denpasar Bali – Singapore
- Contrasting the Old and New of Singapore
- Plant Life from Around the World at Gardens by the Bay, Singapore
- The Singapore Zoo, Singapore Botanical Gardens and Hawker Food Stalls, Singapore
- A Day at Legoland Malaysia, Johor Barhu, Malaysia
- SATS Premier Lounge, Changi Terminal One, Singapore
- Japan Airlines Business Class: Singapore – Tokyo Narita
- Japan Airlines Sakura Lounge: Tokyo Narita, Japan
- Japan Airlines Business Class: Tokyo Narita – Vancouver
Activity: Plant Life from Around the World at Gardens by the Bay, Singapore
“As one of Singapore’s most popular modern attractions, the Gardens by the Bay iconic super trees are not to be missed from your social media feeds “
We had a little under a week in Singapore with the three of us. MrsWT73 had three days before she had to return to work before me. It was enough time for her to take in some Orchard Road shopping, a trip to Gardens by the Bay, Clarke Quay, the Singapore Zoo, and a family visit to Newton Circus Hawker Center for an evening feast. Going to the hawker centers with Singaporeans has always been a terrific treat. You get to eat something authentic instead of the locals tourist special. Many people find Newton Circus to be touristy but I still enjoy it never the less.
Singapore still is a garden city and green is coming out almost everywhere; including the buildings.

Visiting Gardens by the Bay:
With the three of us, we started with a day trip to the domes at Gardens by the Bay. They are fairly new in the last 5 years. There are two domes, one is the Flower Dome and the other is the Cloud Forest Dome (rain forest). We didn’t opt to visit both of them, instead we took in the Cloud Forest dome and the nearby sky park.

Inside the Cloud Forest:
We entered into the cloud forest. It was a neat experience being in a glass atrium. I would imagine that it would be terrific if it were rain showering outside, although our visit today was under clear skies.


The domes are temperature controlled to replicate gardens in certain climates around the world. They’ve gotten more advanced from the botanical gardens of the seventies, in that in today’s generation, each elevation of the dome is zoned to a different temperature band and the plants that are typically found in those temperature bands. Access to the different areas is by elevator, with pathways that interconnect through the various levels.





Iconic Super Trees and Observatory Walkways at Gardens by the Bay:
We left the domes and walked over to Gardens by the Bay. The iconic super trees and observatory walkways are artificial trees that have elevated walkways in them. They are contemporary in appearance, and are found in the shadow of the Marina Bay Sands Casino and Hotel. They’re usually found in many travellers social media feeds and are pretty unique to look at and photograph.


I found the walkways themselves a little spooky for those that aren’t completely into heights. It’s a neat experience to walk around the artificial trees in a modern styled environment.

Despite the heights, they still make for some pretty cool photographs. These iconic super trees are so unique to contemporary Singapore that they should be on every travellers visit list.
Dinner at Clarke Quay:
We left the Gardens by the Bay, and headed over to Clarke Quay for a dinner. The weather finally co-operated a bit and cleared up for some nice sunset colour.
Although Clarke Quay is touristy, MrsWT73 and I have great memories of the outdoor wine bar at the Swissotel Merchant Court hotel that overlooks the river. We ended up there by chance on her first visit to Singapore in 2010 and, at that time, she was slightly horrified in spotting cockroaches flipping around at our feet while we enjoyed a Wolf’s Blass Chardonnay at the nearby wine bar. Now, she’s a pro at South East Asian travel and isn’t fussed by it a bit. We were able to relive our experience while WT73 Jr took in the view of the boats.





A food stall celebration was also set up during our visit. The bridge had been converted into Singapore food stall mayhem!

Summary of our experience at The Gardens by the Bay:
The Gardens by the Bay are one of those tourist attractions that’s locally famous. While spending time in temperature controlled botanical gardens isn’t the most unique tourist attraction, what is unique are the iconic artificial super trees, which are is pretty individual to Singapore. These super trees were the highlight of our visit and no trip to visit Singapore would be complete with out stopping by to take a look.
If you’ve visited The Gardens by the Bay, did you find it worth a few good photographs?
Over the next week, WT73Jr and I had some father / son time in Singapore and Malaysia. We had a nice long walk back near the Central Business District as I did some reconnaissance work related to the planning of our day trip to Legoland Malaysia.
This post is one chapter on our trip to Bali and Singapore. This trip was redeemed through Lifemiles, AAdvantage and through Starwood Preferred Guest (Marriott Bonvoy) loyalty programs. For more information on how this trip was booked, please see our trip introduction here. For other parts of the trip, please see this index.
If you enjoyed this post, please follow us here or on social media through Facebook, Twitter or Instagram for more travel tips and hacks on how to “Upgrade Your Travels”.
Read More from This Trip
- Trip Introduction: Dodging Volcanic Ash, Bali and Singapore via Delta, Asiana, KLM and Japan Airlines Business Class
- Delta Airlines First Class: Vancouver – Los Angeles
- Delta Sky Club Lounge, Los Angeles, USA
- Star Alliance Business Lounge, Los Angeles, USA
- Asiana Airlines Business Class: Los Angeles – Seoul Incheon
- Asiana Airlines Business Class: Seoul Incheon – Denpasar Bali
- The Westin Resort Nusa Dua Bali, Indonesia
- A Week Around Nusa Dua, Bali, Indonesia
- Sunset at Uluwatu Temple, Bali, Indonesia
- White Water Rafting Ayung Rapids, Monkey Forest and Tanah Lot, Bali, Indonesia
- The Premier Lounge, Bali, Indonesia
- KLM World Business Class: Denpasar Bali – Singapore
- Contrasting the Old and New of Singapore
- Plant Life from Around the World at Gardens by the Bay, Singapore
- The Singapore Zoo, Singapore Botanical Gardens and Hawker Food Stalls, Singapore
- A Day at Legoland Malaysia, Johor Barhu, Malaysia
- SATS Premier Lounge, Changi Terminal One, Singapore
- Japan Airlines Business Class: Singapore – Tokyo Narita
- Japan Airlines Sakura Lounge: Tokyo Narita, Japan
- Japan Airlines Business Class: Tokyo Narita – Vancouver
City Visit: Contrasting the Old and New of Singapore
“As one of Singapore’s most popular modern attractions, the Gardens by the Bay iconic super trees are not to be missed from your social media feeds “
Our first order of business was to locate the ticket office for the Legoland Malaysia in Singapore. I had some problems booking online for the week ahead, requiring me to attend in person in order to purchase tickets. The ticket office for the Legoland Malaysia bus service was at the Singapore Flyer ferris wheel. At the time of our visit, the Singapore Flyer was unfortunately in receivership.


With the ticket purchase completed, from the Singapore Flyer, we walked back up toward the Clark Quay area again. It was a beautiful day, which contrasted from our past day at the domes where the weather was overcast and cloudy. The always photographable Gardens by the Bay displayed nicely from the Marina Bay Sands.




Our walk downtown feature the contrast of new and old of Singapore. As many may be familiar, new Singapore (the Marina Bay Sands, Garden By the Bay and the waterfront) were built on entirely reclaimed artificial land. It joins the old Singapore by the Fullerton Hotel, which used to be the Singapore Post Office.



We eventually made it around the harbour over to Merlion Park, where we took in the sight of Singapore’s national symbol. The Merlion is a mythical half lion half sea horse symbol, which represents Singapore.


Our walk took onward to the Boat Quay area. Singapore was in the middle of setting up for the SG 50 celebrations (50th anniversary of independence) and the Singapore Grand Prix. We passed by the Anderson Bridge, which is a vehicle and pedestrian bridge that dates back to the year 1910.

We eventually passed by the Fullerton Hotel. The Fullerton Hotel used to be the Singapore National Post Office. It’s a beautiful colonial building and is a striking contrast from all the glass towers in the area.


We headed up through Boat Quay. WT73Jr was fascinated at the fresh fish offerings at the restaurants in Boat Quay. It was something that he didn’t get the opportunity to see much of at home.


Kite Flying at Marina Barrage:
The next day, my aunt happened to discover in the Straits Times newspaper that there was a kite flying contest at the Marina Barrage. Singapore seems to have lots of family oriented events, which makes things more interesting for those that live together closely on the island.
WT73Jr and I took the MRT and bus over to Marina Barrage. In all things Singaporean, the Marina Barrage is a combined dam for water control, a flood control mechanism for the downtown area, and a sustainable outdoor space. It has a circular design, with the top converted into an outdoor recreation space. It surprisingly also controls the water levels inside the large inlet adjacent to the Marina Bay Sands. It was the perfect environment for a kite flying event. Evan was able to design his own Minecraft themed kite, with materials supplied free of charge.


After the kite was built, we headed up to the top of the Marina Barrage where the event was taking place. The top was decorated with lots of professional kites, in addition to the small ones that we had made.




With home made kite launch success, we were flying a kite in the shadow of the Marina Bay Sands! This was let a lone in a country with many towers, a high density and park space that was more like a jungle than wide open spaces. I couldn’t help but think what an unusual memory to be flying a kite in this location, with a world class view like this? Of course, WT73Jr probably won’t be impressed with it until he’s in his thirties, but that’s okay. =)

In all things exciting for kids, there was also a kite candy drop. It was entertaining to see kid mayhem as they scramble for candy falling from the sky.


Summary of Our Time Exploring the Marina Bay Area:
The Marina Bay Area is one of Singapore’s newest and most contemporary areas of this island nation. During our visit, we were able to take in some of the contrasting attractions that blended new and old Singapore. We were also fortunate to take in some healthy fresh air on this island nation through some kite flying at the Marina Barrage.
Did you find the contrast of old and new in Singapore to be a striking difference?
KLM World Business Class is a carrier that has alluded us for quite a number of years. When we saw that they offered a fifth freedom flight between Bali and Singapore at a discounted price, we jumped all over it. Instead of travelling on a low cost carrier in a narrow body aircraft, we got a wide body plane that had full service. Please read on to see how we fared…
This post is one chapter on our trip to Bali and Singapore. This trip was redeemed through Lifemiles, AAdvantage and through Starwood Preferred Guest (Marriott Bonvoy) loyalty programs. For more information on how this trip was booked, please see our trip introduction here. For other parts of the trip, please see this index.
If you enjoyed this post, please follow us here or on social media through Facebook, Twitter or Instagram for more travel tips and hacks on how to “Upgrade Your Travels”.
Read More from This Trip
- Trip Introduction: Dodging Volcanic Ash, Bali and Singapore via Delta, Asiana, KLM and Japan Airlines Business Class
- Delta Airlines First Class: Vancouver – Los Angeles
- Delta Sky Club Lounge, Los Angeles, USA
- Star Alliance Business Lounge, Los Angeles, USA
- Asiana Airlines Business Class: Los Angeles – Seoul Incheon
- Asiana Airlines Business Class: Seoul Incheon – Denpasar Bali
- The Westin Resort Nusa Dua Bali, Indonesia
- A Week Around Nusa Dua, Bali, Indonesia
- Sunset at Uluwatu Temple, Bali, Indonesia
- White Water Rafting Ayung Rapids, Monkey Forest and Tanah Lot, Bali, Indonesia
- The Premier Lounge, Bali, Indonesia
- KLM World Business Class: Denpasar Bali – Singapore
- Contrasting the Old and New of Singapore
- Plant Life from Around the World at Gardens by the Bay, Singapore
- The Singapore Zoo, Singapore Botanical Gardens and Hawker Food Stalls, Singapore
- A Day at Legoland Malaysia, Johor Barhu, Malaysia
- SATS Premier Lounge, Changi Terminal One, Singapore
- Japan Airlines Business Class: Singapore – Tokyo Narita
- Japan Airlines Sakura Lounge: Tokyo Narita, Japan
- Japan Airlines Business Class: Tokyo Narita – Vancouver
Review: KLM World Business Class B777-3, Bali Denpasar Ngurah Rai – Singapore Changi International Airport
“KLM’s quirky fifth freedom route between Bali and Singapore offered excellent value for international business class, including lounge access, overweight bags, and a Delt House full of Gin to take home”
KLM Airlines
Business Class
DPS-SIN (Denpasar Ngurah Rai International Airport – Singapore Changi International Airport)
KL 836 – Business Class (Z)
July 26, 2015
Booked: Boeing 777-300
Flown: Boeing 777-300
As I researched flights for this segment, I located another great deal on discounted business class Z fares of KLM. KLM Royal Dutch Airlines flies a fifth freedom route between Singapore and Bali, with service that continues onwards to Amsterdam. I can`t complain about one way International business class travel for $300 USD a person along with lounge access, heavy bags and a long haul full flat seat equipment type. The Singapore Airlines equivalent fare was over $1,200 USD for their dated old barca-lounger styled seats. I was even happier when I learned that I was getting a discount for my son as he was still eligible for a child fare for under 12’s; coming in at $211 USD dollars. At the time of writing, KLM also offered a discounted fifth freedom flight between Kuala Lumpur, Malaysia and Jakarta, Indonesia for those that are interested. It was an absolute steal in price compared to the usual Jet Star or connecting Garuda Indonesia services between these two cities since it only cost about 30% more than an economy fare with no extra ancillary fees.
Headed to the Gate:
At about T-40, we left The Premier Lounge and headed through the last of the commercial zone at the Ngurah Rai International Concourse. We passed by the spooky time tower one last time.

Surprisingly, there was a live duet that had set themselves up at the gate area. It was an other lively way to depart an airport.

Who ever designed this place decided to cut a few costs on the concourse space which felt like a shorter width. The area was packed with people. I think it was worsened as there weren’t many places for waiting passengers to sit. Maybe the Premier Lounge wasn’t so bad after all? It was a bit surprising for a brand new concourse and brand new airport but still a totally packed mess of people to move around in where most aircraft arriving and departing here are wide bodies carrying lots of passengers.

We turned up at Gate 2 where instead of our KLM B777, there was a Singapore Airlines SQ942 was boarding at our assigned gate. Since we were supposed to be leaving in 35 minutes, I asked around and was pointed down the way to Gate 3.
We arrived to Gate 3 amid masses of people and now a flight delay of + 45 minutes. We ended up returning to The Premier L lounge and we were re-admitted without any problem with a wave of our boarding cards.

About 45 minutes later, we returned back to gate 3. We queued up with the masses. Despite the masses, we were able to priority board without any incident. That’s Sky Priority Boarding on the left! Thankfully, double door jet boarding today and we were on pretty quickly.

After our boarding cards were scanned, we had a descent and our own jetway on board.



On Board KLM World Business Class:
On board, we settled into KLM World Business Class product. This Boeing 777-300 was configured in their “old” configuration. The seating configuration was in a 2 – 3 – 2 set up. The load was completely full less two seats.


The seat itself was comfortable. With a party of three, I had placed us in the middle seats. I didn’t mind being in the middle seat with family on either side, although it still remains the worst seat if you are travelling on your own. The seat itself lay almost completely flat, (probably around 176 degrees) and would have been quite comfortable for long haul.



Pre Departure Services:
A pre-departure beverage of water, orange juice or sparkling was promptly offered. The crew was mostly Dutch, which was a bizarre thing to be serviced by in SE Asia.
It seemed that our luck was to hold, with no weather or volcano delays announced, we were soon to be on our way.

The Amenity Kit: Victor Rolf
Just prior to take off, amenity kits were distributed. The kits are Victor Rolf, and are blue or purple in color. They were styled in a folding variety, which is better than the zip pouch of many kits out there.
Amenity Kits are getting leaner these days, this one featured lip balm but no hand lotion.


Once my son was presented the amenity kit, like any aspiring traveller in the making, he started tearing through it like a present underneath the Christmas tree trying to see what was inside it.

In terms of business class cabin passengers. It was mostly an older European crowd on board today and they appeared that many would be continuing onto Holland.
We pushed back and were underway fairly quickly despite the flight delays.
In flight Entertainment:
Consistent with it’s long haul services, KLM offered Nose Cancellation headphones for its business class passengers.

There was a reasonable amount of movies available on board, along with a reasonable flight map display.




My son got into the video games pretty quickly. Today’s feature was mini golf.

The Meal: A Full Dinner Service
A dedicated menu was offered for the flight to Singapore. It’s a bit unusual to have a menu branded with the flight destination on top of it but it was a nice way to personalize the flight.


The wine list was also reasonable. As it was a short flight of less than 90 minutes gate to gate, there was not a lot of time for wine refills during the meal.




Dinner was served executive style and on the same tray all at once. It featured Smoked Salmon with Fennel Cream, mixed greens and pickled beetroot, as the appetizer. For the main, I opted for the Grilled Balinese chicken, served with steamed rice, grilled vegetables with coconut and grilled eggplant in tomato chili sauce. It was tasty and just the right amount.

WT73 Jr had a special order children’s meal consisting of chicken nuggets, along with a chocolate bear for dessert.

The KLM Delt Houses:
At the end of the flight, we got some of the KLM Delt houses. They were brought around on a tray. The tradition goes that KLM wanted to offer its passengers one last drink but were unable to do so in typical glass wear. The work around was to provide a ceramic house full of gin. They are modelled after the houses in Amsterdam and there are 96 different ones in the series. I have seen them for sale on the internet for about 10€ each or 1,050€ if you happen to have all 96 in a set. The flight attendant didn’t seem to mind me taking one for my son (11 year old) so we ended up with 3 houses – one for each paid ticket.


Landing at Singapore Changi International Airport:
We had a quick approach into Singapore and a straight in landing without much circling around.

On the ground into Singapore Changi’s Terminal One, all passengers were asked to remove all belongings from the plane, even if they were continuing on to Amsterdam, so that the plane could be groomed and reviewed by the local Singapore authorities.
As always in Singapore, the bags were off relatively quickly and we were stamped into Singapore without issue.


There were no Ubers available at Singapore at midnight, so we just hopped a taxi to the family house located near the Singapore Botanical Gardens near the Bukit Timah neighbourhood.
The Bottom Line: Our experience with KLM World Business Class
All in all, the KLM World Business Class from Denpasar – Singapore was a great flight found at a great price. I would easily take KLM again on this route as it was substantially cheaper than Singapore Airlines and a great alternative to a Low Cost Carrier. Unfortunately, over the years, it seems that many carriers have attempted to serve Bali as an add on from Singapore without much long term success. Qatar, before it joined One World, used to also service this route and has since pulled out. Qatar is now serving Bali non stop using a Boeing 787. If you can find this KLM flight at a discounted business class price, get it while you still can.
If you’ve flown this odd ball fifth freedom flight served by KLM World Business Class did it suit your travelling needs?
Our departure from the Ngurah Rai Bali International Airport took us through the new Premier Lounge in the international departures hall. The Premier Lounge is the new international departure lounge for almost everyone that is not departing on Garuda Indonesia. As we were flying KLM World Business Class today, we were given access courtesy of the class of service of our ticket.
This post is one chapter on our trip to Bali and Singapore. This trip was redeemed through Lifemiles, AAdvantage and through Starwood Preferred Guest (Marriott Bonvoy) loyalty programs. For more information on how this trip was booked, please see our trip introduction here. For other parts of the trip, please see this index.
If you enjoyed this post, please follow us here or on social media through Facebook, Twitter or Instagram for more travel tips and hacks on how to “Upgrade Your Travels”.
Read More from This Trip
- Trip Introduction: Dodging Volcanic Ash, Bali and Singapore via Delta, Asiana, KLM and Japan Airlines Business Class
- Delta Airlines First Class: Vancouver – Los Angeles
- Delta Sky Club Lounge, Los Angeles, USA
- Star Alliance Business Lounge, Los Angeles, USA
- Asiana Airlines Business Class: Los Angeles – Seoul Incheon
- Asiana Airlines Business Class: Seoul Incheon – Denpasar Bali
- The Westin Resort Nusa Dua Bali, Indonesia
- A Week Around Nusa Dua, Bali, Indonesia
- Sunset at Uluwatu Temple, Bali, Indonesia
- White Water Rafting Ayung Rapids, Monkey Forest and Tanah Lot, Bali, Indonesia
- The Premier Lounge, Bali, Indonesia
- KLM World Business Class: Denpasar Bali – Singapore
- Contrasting the Old and New of Singapore
- Plant Life from Around the World at Gardens by the Bay, Singapore
- The Singapore Zoo, Singapore Botanical Gardens and Hawker Food Stalls, Singapore
- A Day at Legoland Malaysia, Johor Barhu, Malaysia
- SATS Premier Lounge, Changi Terminal One, Singapore
- Japan Airlines Business Class: Singapore – Tokyo Narita
- Japan Airlines Sakura Lounge: Tokyo Narita, Japan
- Japan Airlines Business Class: Tokyo Narita – Vancouver
Review: Premier Lounge International Terminal Ngurah Rai International Airport, Bali, Indonesia.
“The Premier Lounge offered a popular spot to relax before a flight. We had a busy visit, paired with wifi that was non existent”
After seven sunny days, it was time to leave the island paradise of Bali. We departed the Westin Resort Nusa Dua Bali hotel at 4:30 PM. The Westin Nusa Dua was able to extend our checkout to 4 PM thanks to the SPG Gold status. I ended up booking a hotel car back to the airport and it was a good thing as for some reason, there were no Uber cars available in Nusa Dua at 4 PM. We had too much luggage for a regular taxi. A spin up the Bali Mandara Toll Highway one last time to nice views.

Arriving to Bali Nguarh Rai International Airport:
It was a quick 25 minutes and we were up the road at the new Bali Ngurah Rai international airport. The airport is a vast improvement over the older version which has now been converted to a domestic terminal. The airport now features a mostly open air arrival and departure concourse, with the check in’s behind air conditioned glass.


Of course, all things Indonesian, the KLM sign welcoming us had some strange typos in the form of KLM Royal Ducth.

At the very least, the departures zone had beautiful views and a green space between the drop zone and the building.


In bizarre designs of public spaces, the walkway into the building was slanted uphill, adding to the bag difficulty for hauling bags up towards check in. It is strangely reminiscent of the British Airways / Cathay Pacific Terminal 7 departure hall at John F Kennedy New York where the security screening checkpoint is on a slope. Fortunately, there was a thin travellator that didn’t tip over our bags all too much.

The KLM check in didn’t open until 1730hrs (exactly 3 hours before our flight) so we had a supper snack in the public area of the airport. There wasn’t much to report here, other than I was able to find some western food for my son which made him happier than settling for Asian food likely found in the airport.



In a class for the lowest of the low travel photos, the washroom featured something I’d never seen before. A urine hydration indicator.

Checking Into KLM Business Class:
As the sun went down for our last time in Bali, we headed back through into the air conditioning and checked in at KLM. We were headed on KLM Business Class Denpasar – Singapore today. We passed by the information desk that was making the news with massive line ups due to volcano closures just a few days earlier in the news. It was totally empty today.

After passing into the air conditioned area, we headed over to the KLM desks. The KLM check in was a slow process. I was happy I’d sprung for those business class tickets as there was a major line for the regular check in.



Economy line? No thanks – not today.

At check in, we were issued lounge vouchers for the Premier Lounge. Our checked bags were tagged and accepted without any incident. We opted to pass on the bag wrapping for 80,000 Rupiah each. The previous Airport Tax stamp was collected at point of purchase like the rest of the modern world, instead of the previous pay stamp method (but only for tickets issued after March 3, 2015). There was a bit of a gripe next to us by people trying to get out of paying for the tax stamp tickets.
Locating the Premier Lounge:
We left the check in counters and headed out through exit immigration. The route takes you through a “U” Shape of serpentine of duty free and retail stores.


Map Courtesy of Bali Airport Authority
We headed through massive new duty free and through a very bizarre time clock tower. It was a stark contrast compared to the beautiful time tower in Los Angeles. My son thought that it was haunted.


The Premier Lounge is located on the second level in the Departures Retail Zone. It is immediately above the food fair with a red sign. A quick elevator ride and we were up the the upper floor and a long the walkway to the reception of the Premier Lounge.




Accessing the Premier Lounge:
The Premier Lounge is the lounge for everyone other than Garuda Indonesia who is building a lounge that was not quite finished on our visit.
The Premier Lounge is the contracted lounge for those flying in Business Class on many airlines including most Star Alliance, One World and SkyTeam networks. If you’re flying on business or first class on one of these carriers, you’ll likely get a lounge voucher in order to access this facility.
If you don’t happen to have class of service access, the lounge is also a member of Priority Pass, allowing access through a number of premium credit cards.
If you don’t have either a class of service ticket or Priority Pass, it seems you can also purchase access through Lounge Buddy with rates starting at about $25 USD for a visit.
Under normal operating conditions, the lounge is open twenty four hours a day.

Today’s access to the Premier Lounge was courtesy of our KLM World Business Class of our KLM Royal Dutch Airlines Business Class ticket.
Inside the Premier Lounge:
As evidenced by the number of carriers on the door outside, the Premier Lounge is a high volume place. It’s like a show home that looks better in photos, than it is in real life. I was sort of hoping for a nice lounge like the one in the old Bali International airport with a quaint outside deck with a view of the runway and the ocean. I didn’t get any of that unfortunately. Instead, at the time of our visit, the lounge was a busy and fully packed place. Add some errant youngsters wandering around and you get the picture of a busy location that wasn’t super relaxing. . .

Once inside, the Premier Lounge was a nicely decorated space for a contract lounge. I’d describe it as having a fancy décor, with a lack of ample seating. Although a pretty space, it’s design of open spaces prevented the lounge from having a lot of place to sit.

There were several round booth style seats, which were perfect if you happened to be a family of 8. Sharing these with another group seemed bizarre, as each seat faced inward.



The wandering interior also made navigating the lounge a bit of a challenge with rolling suitcases since path ways often led to the buffet and not directly too and from seating areas. We ended up with a location in the back where we were able to plunk down before our flight.

In keeping with the high traffic atmosphere, there was wear and tear on the seats. The lounge wasn’t even a year old and the place was already looking like this.

Child’s Play Area:
There was also a small child’s room available, which was empty on our visit. It was the only part of the lounge that was empty.

The Outdoor Terrace:
The lounge offered an outdoor terrace that was out of the lounge air conditioned zone. It looked attractive, but the reality was that the airport air conditioning couldn’t keep up, which made the terrace uncomfortably warm. It was so warm that the terrace was pretty much empty when the entire lounge was stuffed full.

Massage Services:
There was a small two seat massage areas near the back of the lounge that offered paid massages. They took cash only, and I had spent up and converted all my Indonesian Rupiah so we had to pass on this opportunity. While it’s a neat experience to be able to get a massage in a lounge, there are arguably better massages out there in Bali than at the airport.

Food and Beverage:
The main food and beverage station is located in the middle of the lounge and is easily accessible.

The food offerings inside the Premier Lounge were pretty meagre. It seemed that the popular dishes weren’t replaced all that frequently and sat empty. MrsWT73 happened to locate some soup which was too her liking. The salad included plain lettuce, which wasn’t all too exciting.



Spending Time in the Premier Lounge:
While WT73Jr loaded up on snacks and pop, I took care of a little business. We ended up at a table in the back as the best available location.


In keeping with the theme of excellence, the in lounge wi-fi was unworkable. Despite a 90 minute stay, I was never able to actually join their network; suffering from the eternal spinning disc. Unfortunately the free airport wi-fi wasn’t any better so we went wifi-less for our visit.

Fortunately, I was able to check the volcano report thanks to an earlier off line download onto my laptop earlier at the hotel. There had been an airport closure during our seven day stay, but we really couldn’t tell as there was no ash cloud in the air. Even the breathing was normal and the resort goers were blissfully unaware.



My Thoughts on The Premier Lounge:
Overall, I’d have to sum our stay here as simply a place to hang out and get a small drink. I actually liked the old lounge in the old airport with the outdoor terrace better. The food here wasn’t too appealing, there was no internet connectivity, and it was stuffed full with people during our visit. It wasn’t a place I’d come to visit early on a future trip.
If you’ve visited The Premier Lounge, did you have a busy visit, as we did?
Bali, Indonesia has heaps of attractions that are just waiting to be discovered. It takes a little time and effort in order to plan them out but it can be exceptionally worthwhile if you are organized enough to put it all together. In our day, we were able to put together a tour which took us white water rafting, a visit to the monkey forest, and a visit to Bali’s most famous sea side temple; Tanah Lot.
This post is one chapter on our trip to Bali and Singapore. This trip was redeemed through Lifemiles, AAdvantage and through Starwood Preferred Guest (Marriott Bonvoy) loyalty programs. For more information on how this trip was booked, please see our trip introduction here. For other parts of the trip, please see this index.
If you enjoyed this post, please follow us here or on social media through Facebook, Twitter or Instagram for more travel tips and hacks on how to “Upgrade Your Travels”.
Read More from This Trip
- Trip Introduction: Dodging Volcanic Ash, Bali and Singapore via Delta, Asiana, KLM and Japan Airlines Business Class
- Delta Airlines First Class: Vancouver – Los Angeles
- Delta Sky Club Lounge, Los Angeles, USA
- Star Alliance Business Lounge, Los Angeles, USA
- Asiana Airlines Business Class: Los Angeles – Seoul Incheon
- Asiana Airlines Business Class: Seoul Incheon – Denpasar Bali
- The Westin Resort Nusa Dua Bali, Indonesia
- A Week Around Nusa Dua, Bali, Indonesia
- Sunset at Uluwatu Temple, Bali, Indonesia
- White Water Rafting Ayung Rapids, Monkey Forest and Tanah Lot, Bali, Indonesia
- The Premier Lounge, Bali, Indonesia
- KLM World Business Class: Denpasar Bali – Singapore
- Contrasting the Old and New of Singapore
- Plant Life from Around the World at Gardens by the Bay, Singapore
- The Singapore Zoo, Singapore Botanical Gardens and Hawker Food Stalls, Singapore
- A Day at Legoland Malaysia, Johor Barhu, Malaysia
- SATS Premier Lounge, Changi Terminal One, Singapore
- Japan Airlines Business Class: Singapore – Tokyo Narita
- Japan Airlines Sakura Lounge: Tokyo Narita, Japan
- Japan Airlines Business Class: Tokyo Narita – Vancouver
Activity: White Water Rafting the Ayung Rapids, Feeding the Monkey’s at the Monkey Forest and Calling at Tanah Lot, Bali, Indonesia
“A spectacular combination day of experiences that took us through the best of what Bali has to offer”
Planning and Organizing Our Day:
Towards the end of our trip we also booked a full day tour through our hotel Westin Resort Nusa Dua Bali, featuring “the Best of Bali”. It was advertised as a “seat in coach” but was actually a private van with a driver and an English speaking guide.
The tour involved an entry level Class 2 / 3 white water rafting adventure through the Ayung Rapids, a visit to the Monkey Forest and a top at Tanah Lot oceanside temple on the West Coast of Bali. My son was really stoked about this experience, much more so than his zip lining experience in Costa Rica. It took almost no convincing when I brought up this idea earlier in the week. The day would end up looking like this.
Rafting the Ayung River with Sobek’s Rafting:
On arrival to the rafting operator, we got suited up in our gear. The rafting operation was run by Sobek’s, and they were quite competent. They happened to allow cameras on the tour in a wet bag, so I packed my iPhone. I didn’t get to take any action shots, since it was in the wet bag during the rafting. My son was so into it, he pretty much disappeared down the stairs with his paddle at the word “go” when it was time to go to the put in. Our walk down to the put in was through a beautiful tropical forest.


The Ayung River was a beautiful gorged canyon with natural waterfalls and the odd luxury resort property outlining its edges. It involved 25 easy Grade II rapids over 11 km. WT73Jr described it as the best experience ever. During our visit, the rapids were pretty easy to approach, and easy for any kids. We passed by several high end resorts in the canyon which were neat to see as you floated by. Unfortunately, I wasn’t able to get any photographs.



We had a mandated rest break halfway down the rapids and paused for a father son photograph. There were a few family run concession stands set up and my son was able to have his favourite: a Coke.



We had a great ride through the rapids and ended it with a small climb out at the other end. Showers were available at the end of the Sobek facility, as was lunch. My son really enjoyed the experience, and it was an opportunity to do something he wouldn’t get to do at home. Okay, sure. Vancouverites will know that there is white water rafting in the Fraser River and Chemakus Canyon near Whistler, but we never actually go! Besides, going in Bali makes for a better overall story.
Visiting Bali’s Rice Fields:
After the rafting adventure, we headed over to a random rice field that was contracted by the tour company. When we were here, we got to do a potato sampling and had a demonstration on how the rice is cultivated from the rice fields. It wasn’t the prettiest of fields thanks to the stage of the rice. We didn’t stay too long. They must have guests that ask to see the rice fields up close. Frankly, some of the walks around Ubud are much nicer than where we went, but at least it was private without people approaching you and trying to sell you things over and over. There were some massive spiders in the area though!



A Kopi Luwak Coffee Tasting:
We then headed (or were directed) over to a plantation just outside of Ubud where they processed Kopi Luwak. For those that aren’t familiar with it, it’s coffee beans that are eaten by a civet monkey, passed through the gastrointestinal system of the civet, then roasted for a unique taste. I’ve tried it before and couldn’t really tell it apart given a “Pepsi Challenge” taste test. WT73Jr got the opportunity to get up close to one of these civets who were actually quite tame. It was a typical commercial operation – sample these 16 varietal cups of tea and coffee and you can purchase them at outrageous prices ($16+ USD for less than 1 lb of coffee). I had purchased some Bali Gold coffee in the supermarket in Nusa Dua for about 7$ a lb. Thankfully, we didn’t look the part of impulse shoppers similar to many Chinese tourists that may pass through the area. We ended up leaving without buying anything.



Visiting the Monkey Forest at Taman Ayun:
We left the plantation and headed over to the Monkey Forest. Our tour guides ended up bypassing the Sacred Monkey Forest at Ubud and headed over to another version at Taman Ayun. I was initially a little disappointed to be going to the second rate attraction, but it actually worked out a little better. The monkeys at the place that we visited were far less aggressive than on my last visit to the Sacred Monkey Forest in Ubud. I was able to walk through Taman Ayun without having monkey’s attack my pockets nor rip sunglasses or hats off my head. I think this probably meant a better experience for my son as he was able to have monkeys crawl all over him as he fed them, instead of the aggressive rip and run that I experienced the last time we visited Ubud. Last time I visited, I had monkey’s attack me for a bottle of water that I was carrying and on another occasion, some hand crafted soap that I had purchased earlier that I was carrying in my cargo shorts.
It’s one thing to experience seeing Monkey’s in a wild setting. It’s another thing to look at the thrill on your son’s face when he actually has monkey’s run all over him eating bananas.

There weren’t any spectacular features to this area, just monkey’s galore! My son thoroughly enjoyed the time with them.



The monkey’s are neat to watch since they engage in self care for one another. It’s neat to watch them groom each other in a reciprocal manner.





Calling at Tanah Lot:
We then continued on to Tanah Lot temple on the west coast of Bali. The Tanah Lot temple is one of the most important sea temples for Bali. It’s completely surrounded by water and some other smaller temples that make up the approach to the area. It’s really photogenic. It was apparently re-constructed by the Japanese, so there a bit of an aura of artificiality to it.





After passing by the smaller temples, we arrived to the main event: Tanah Lot. It was a neat place to clamber around when you were up close. We stood there for a while with the waves whipping through our small standing area. Non Balinese were not able to climb or enter the temple itself. I think that’s okay otherwise the place would be overrun.



My son found some manufactured airplanes here from a vendor that he really took a liking too. We picked some up for 30,000 Rupiah ($3 USD). They didn’t quite survive the 3 plane rides back to Canada but it’s the thought that counts.



We headed back to the hotel after a terrific day. It was surely one of the days that as a parent and child, that you’ll remember for the rest of your lives. That’s not to mention seeing a dog on a scooter getting around town! Not so surprising anymore but still neat to see when you get the opportunity.


My thoughts on our day Touring Around Bali:
It’s not all that often in life that you actually get to tick off an item on your bucket list that has deep meaning. It’s easy to say to yourself that you’ll travel with your kids one day. When it actually comes time, and there are other things to worry about, it is easy to say that you’ll do it next year, or at some other time. For me, it was really important to give my son an experience that he will remember. The problem is if you don’t make time for it today, that time will pass you by. I think I was able to do that today, with a bunch of experiences that he’ll likely not forget for a while.
If you’ve visited the Ayung River, the Monkey Forest or Tanah Lot, did you enjoy your experience?
One of the attractions in Bali, Indonesia that had always eluded me on every visit was a trip to Uluwatu Temple in the South West portion of the island. The Ulutwatu Temple is a Balinese Hindu cliff top temple that features spectacular sunset views looking out over the ocean. We were organized enough on this trip to get down to Uluwatu Temple, in order to enjoy a tranquil sunset.
This post is one chapter on our trip to Bali and Singapore. This trip was redeemed through Lifemiles, AAdvantage and through Starwood Preferred Guest (Marriott Bonvoy) loyalty programs. For more information on how this trip was booked, please see our trip introduction here. For other parts of the trip, please see this index.
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Read More from This Trip
- Trip Introduction: Dodging Volcanic Ash, Bali and Singapore via Delta, Asiana, KLM and Japan Airlines Business Class
- Delta Airlines First Class: Vancouver – Los Angeles
- Delta Sky Club Lounge, Los Angeles, USA
- Star Alliance Business Lounge, Los Angeles, USA
- Asiana Airlines Business Class: Los Angeles – Seoul Incheon
- Asiana Airlines Business Class: Seoul Incheon – Denpasar Bali
- The Westin Resort Nusa Dua Bali, Indonesia
- A Week Around Nusa Dua, Bali, Indonesia
- Sunset at Uluwatu Temple, Bali, Indonesia
- White Water Rafting Ayung Rapids, Monkey Forest and Tanah Lot, Bali, Indonesia
- The Premier Lounge, Bali, Indonesia
- KLM World Business Class: Denpasar Bali – Singapore
- Contrasting the Old and New of Singapore
- Plant Life from Around the World at Gardens by the Bay, Singapore
- The Singapore Zoo, Singapore Botanical Gardens and Hawker Food Stalls, Singapore
- A Day at Legoland Malaysia, Johor Barhu, Malaysia
- SATS Premier Lounge, Changi Terminal One, Singapore
- Japan Airlines Business Class: Singapore – Tokyo Narita
- Japan Airlines Sakura Lounge: Tokyo Narita, Japan
- Japan Airlines Business Class: Tokyo Narita – Vancouver
Activity: Sunset at Uluwatu Temple, Bali, Indonesia
“Sunset at Uluwatu Temple is an exceptional place to take in a sunset in Bali”
Getting to Uluwatu Temple:
One afternoon we kicked off the beach early. From the Westin Resort Nusa Dua Bali, we took a ridiculously cheap Uber Black Car over to Uluwatu. Our ride came to 71,500 Rupiah, or about $5.25 USD for the one way. With the hotel wanting about $100 USD for a hotel van and guide for 4 hours through the tour desk, this was a steal paying local rates. We got out the door at about 4:30 PM, which was probably about 30 minutes too late for my liking. Our driver picked us up and took us the 20 KM and 60 minutes over the island to Uluwatu which is the water temple that overlooks the sea between Bali and Java.



The area was quite packed with tourists, and there was an evening dance show that was also on between 6-7 PM that we didn’t partake in. Uluwatu was a place that I really wanted to get the opportunity to see, since I’d given it a miss on my last trips to Bali. Dependent on where you are staying, it’s not exactly convenient to get to. I’d always previously stayed up in Seminyak when my travels took me through Bali, which seems a whole world away from the southern half of the island.
Visiting Uluwatu Temple:
Uluwatu is a temple that over looks the water. It’s unique since it’s high up on a cliff. There is a side near the open air cultural auditorium, and there is another side closer to the temple. Each side had their own small crowds.




Since the area is west facing, it’s an area known for it’s sunsets.

My son found it to be pretty cool. You can just tell when kids are engaged and learning by the size of the smiles on their faces. There were no boring posed family photographs today; we’re doing something that you haven’t seen before.

Watching the Wild Monkeys at Uluwatu:
We also had our Bali first encounter with wild monkeys here. My son found them absolutely fascinating and interesting to see and look at. They were a bit of a nuisance variety- turning over trash bins, ripping of people’s water bottles and snatching sunglasses away from unsuspecting tourists and running up onto buildings with them. It is said that you can sometimes get back your items through the exchange of fruit, as the animals have learned reciprocal reward behaviour. It was really interesting for an 11 year old to see and watch.



Our visit was designed to take in the beauty of the hill top. It was neat to see the views off the cliffs and the sounds of the surf coming up.




We didn’t make it down to the beach level, nor super far along the walk along on the cliff top pathways. We had a nice, but cloudy sunset and left a little bit wiser.
Our driver was kind enough to wait around for us for a very cheap separately negotiated $5 USD for 90 minutes and we took an Uber ride back with him at Uber rates. He was super professional and kind. Unfortunately, we didn’t get the opportunity to use his services again on this trip. We didn’t see many taxis out that way after sunset so make sure you arrange for a ride so you don’t get stuck out there. Overall, this side trip to Uluwatu from the hotel using UberBlack was $15 USD round trip including the wait fee. It was a totally worthwhile expense and a nice addition to a stay in Nusa Dua.
Our visit to Uluwatu:
The Temple at Uluwatu was an excellent and worthwhile stop on any visit to Bali. We took in the beauty of the place at sunset, and enjoyed the sounds of the surf between errant monkeys running wild through the cliffside. Like many things in Bali, while it takes a little time to get to, the time spent was well worth the reward.
World Traveller 73 













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