Review: The Grosvenor House by Luxury Collection – Deluxe Suite, Dubai, United Arab Emirates
The Grosvenor House has been our go to property in the Dubai Marina. It’s excellent location steps from the Dubai Marina, upscale accommodations and a vast combination of room configurations makes this property a win in my playbook. Our third stay would have us upgraded to a Deluxe Suite, an upscale car transfer and access to a terrific lounge courtesy of Starwood / Marriott Platinum status.
This post is one chapter on our trip to South Africa, Namibia, Zimbabwe, Mauritius and the United Arab Emirates. This trip was redeemed through American Airlines AAdvantage & Alaska Mileage Plan. For more information on how this trip was booked, please see our trip introduction here. For other parts of the trip, please see this index.
Read More from This Trip
- Trip Introduction: South Africa, Namibia, Zimbabwe, Mauritius and the United Arab Emirates via Emirates First Class, South African Airways Business Class and Qatar Airlines Business Class
- American Airlines First Class: Vancouver – Los Angeles
- American Airlines AAdmirals Club: Los Angeles
- Air Canada Maple Leaf Lounge: Los Angeles
- Qatar Airways Business Class: Los Angeles – Doha
- The Westin Hotel and Spa, Doha, Qatar
- Souq Wahif, Doha, Qatar
- Qatar Airways Al Mourjan Business Lounge, Doha, Qatar
- Qatar Airways Business Class: Doha – Johannesburg
- The Slow Lounge, O.R. Tambo Domestic, Johannesburg, South Africa
- British Airways Club Class: Johannesburg – Cape Town
- The Westin Cape Town, Cape Town, South Africa
- Winelands of Paarl, South Africa
- Shark Diving at Gaansbai, South Africa
- The Hermanus Coastal Walk, Hermanus, South Africa
- Returning to Stellenbosch & Franschoek, South Africa
- A Repeat Visit to the Test Kitchen, Cape Town, South Africa
- Air Namibia: Cape Town – Windhoek
- Overland Travel: Driving to the Desert; Windhoek – Sesriem
- The Sossus Dune Lodge, Sesriem, Namibia
- The Majestic Sand Dunes of Sossusvlei, Namibia
- Overland Travel: Sesriem – Walvis Bay, Namibia
- The Pelican Point Lodge, Walvis Bay, Namibia
- Overland Travel: Walvis Bay – Spittskope – Windhoek, Namibia
- The Hilton Windhoek, Namibia
- Air Namibia Windhoek – Maun – Victoria Falls
- The Victoria Falls Hotel, Victoria Falls, Zimbabwe
- Stopping Hippopotamus on a Zambezi River Cruise, Victoria Falls, Zimbabwe
- Feeling the Smoke that Thunders, a day at Victoria Falls, Zimbabwe
- British Airways Club Business Class: Victoria Falls – Johannesburg
- The Hyatt Regency Johannesburg
- South African Airways Business Class: Johannesburg – Mauritius
- The St Regis Mauritius, Le Morne, Mauritius
- Emirates First Class: Mauritius – Dubai
- The Grosvenor House, Dubai, United Arab Emirates
- The Heat of the Desert at Al Ain, United Arab Emirates
- Emirates First Class Lounge Terminal “B” Dubai, United Arab Emirates
- Emirates First Class: Dubai – Los Angeles
- Alaska Airlines Board Room Lounge, Los Angeles
- Alaska Airlines First Class: Los Angeles – Seattle
- Delta Sky Club Lounge Seattle South Terminal
- Delta Airlines First Class: Seattle – Vancouver
Review: The Grosvenor House by Luxury Collection – Deluxe Suite, Dubai, United Arab Emirates
This is a review of what would end up being our third visit to the hotel, staying in a Deluxe Suite. For our first visit, please see our review of The Grosvenor House, and for our second visit, please see our visit in The Grosvenor House Apartment Suite.
“The reliable Grosvenor House welcomed our third visit to the property with a Suite Upgrade, a BMW 7 Series airport transfer and access to a wonderful lounge”
Booking The Grosvenor House Dubai:
We have stayed at The Grosvenor House Dubai on several occassions and have always been impressed with the property. Why mess with success? For our third trip to Dubai, it made sense to stay here and enjoy the hotel and the surrounding area in Dubai Marina, which we have come to enjoy.
I had booked our reservation in a base level room and applied a SPG Platinum Suite Night Award to it. We were upgraded well in advance at the seven 7 day mark into a Deluxe Suite. It’s usually reviewed and approved at the 5 day mark. The suite upgrade features included complimentary return limousine transfers from the Dubai International Airport to the hotel in the Dubai Marina both ways. I emailed the hotel with our arrival details and it was handled promptly.
We met our driver at the airport and he escorted us curb side to a waiting white BMW 7 series that was very nicely appointed. What a great deal as a perk for a Suite Night Award to get a ride in a car of this caliber included.
We took our car transfer to the hotel property. The Grosvenor House is located on the edge of the Dubai Marina making it very easy to access the restaurants in the area.
We arrived to the property. It’s our third stay here over 4 years and we’ve yet to be disappointed or let down.
On our visit, the lobby was decorated in orange flowers. The hardcore Starwood Preferred Guest loyalists will recognize the setting of the lobby as featured on the SPG TV loop in the Emirates Skywards Your World Rewards feature. Unfortunately, those days are long over and now it known for being among the many great hotel stay memories.
Our check in was handled promptly and professionally. We were assigned our Deluxe Suite as awarded through the Suite Night Award program. There was no further upgrade on the Suite Night Award, which was fairly consistent with my experiences with this particular property. The Starwood / Marriott Platinum & Titanium upgrades are possible, but not overly generous for elite level loyalty members.
The Room: A Deluxe Suite
Our deluxe suite of Suite #1110 was smaller than the apartment that we had on our last stay. I actually prefer the size of the apartment, and the fact that it comes with a proper kitchen and fridge. Unfortunately, the apartments at the Grosvenor House don’t seem to have many sea views, as many of them face the buildings and inwards toward land and the surrounding Dubai Marina.
It featured a medium sized living area and a reasonable but partially obstructed sea view.
A Living Room Space:
The Deluxe Suite offered a comfortable living and seating area. The seating area was more livable than many usual hotel room suites as it featured a spacious area consistent with a comfortable and proper living space.
The bedroom featured a large king sized bed. The bed had terrific and high quality thread count sheets. The bedroom also had a small desk suitable for charging devices, among other convenient storage spaces.
The bathroom was spacious- room enough for two. It featured the Bvlgari toiletries which are of reasonably good quality.
A Room with a View:
There was a small out door space. The room offered some nice ocean views, along with a small thin deck area. There were peek a boo views of the Palm Jumeriah, The Palm Atlantis in the far distance, and with a wrap around deck, you could look down at the Grosvenor House pool. Our view today was of the Grosvenor House Tower Two with obstructed views towards the water.
Level Five Lounge Privileges:
We had several opportunities to use the Level 5 lounge. The Lounge is located in Tower Two, which is one building over from Tower One.
The hotel offers SPG / Marriott Platinum’s and higher access to the lounge. In addition, if you book a Deluxe Suite or higher, you also get complimentary access. There is a terrific perk since lounge access isn’t guaranteed for SPG / Marriott Platinum’s in the Marriott Bonvoy Terms and Conditions for Luxury Collection resorts like this one. If one takes a strict interpretation of the Marriott Bonvoy Terms and Conditions, only Marriott’s, Sheratons and Westin’s are officially included for this benefit. In the era of cutbacks, it also may come a time when the hotel may cease to make it available. Until then, it’s a pretty nice place to visit and a nice perk to have in a property where food and alcohol are typically quite expensive.
We were able to take breakfast in the lounge, in addition to happy hours, on a few of the days of our stay. Service for alcohol is through a waiter, and a zero balance bill was presented. I don’t have many photos since the staff were very attentive and would approach you if you stopped anywhere for any reason. I actually got the feeling that I would have been told “no photographs” had I been caught taking any so I had to go the discreet route.
The lounge was very nicely decorated compared to other lounges in the system. The furnishings were of high quality and better than the usual hotel lounge in the Marriott / Starwood system.
Surprisingly, there was a religious holiday over part of our visit. During this time, service was alcohol was suspended. It was well posted in advance, but if you had your heart on de-compressing over a drink after you land, at times you may be disappointed.
Around the Hotel:
The Dubai Marina
The Dubai Marina is immediately outside the front doors of the hotel. It seems that there is always a Ferrari or Bentley parked here. More importantly, there is a great promenade where you can walk along the man made waterway through the marina. We’ve run along here in the early morning before the heat gets too much and it’s a neat area to take a run in.
My Thoughts on our Return to the Grosvenor House:
The Grosvenor House was super comfortable as always. We’ve stayed three times and every time it has been a pleasant experience. We enjoy the location of the property and the proximity to the subway, and to the beach at the sister Le Meridien property which is available for use. Having the Dubai Marina at your footsteps is also very convenient as well.