App in the Air Shuts Down: What Users Need to Know

Within the technology app space, there are quite a few applications for your smart phone that make travel easier. One of my recent favourites has been “App in the Air”, which allowed for airline tracking much like Trip It.
Unfortunately, we’ve received news that App in the Air has decided to cease operations. This takes effect almost immediately, with another thirty days provided to export your data.
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App in the Air’s Final Flight: Popular Flight Tracking App Shuts Down.
App in the Air was a smart phone app that was used for tracking of flights and flight related data.
I particularly enjoyed it as a result of the time line bar graph that stretched across your home screen that counted down various portions of your journey. With an easy glance, it was easy to identify the amount of time left to check in, the amount of time left in the boarding phase, and the amount of time left in the flight itself. It even proactively offered up baggage claim belt information, something that’s typically harder to locate without stopping by an airport display screen.
App in the Air Shut’s Down:
Earlier this week, when I signed into the app to track the duration of a trans continental flight I was travelling on, I received the following notice that the app was shutting down pretty much immediately.


Navigating through to the App in the Air Website, users were met with the notice that App in the Air was shutting down with minimal notice. The news of the shut down came with minimal to no notice. Many travellers were surprised by this news.
Users were given two days of notice that the app would no longer be made available for download on the Apple App Store, Google Play and Samsung Galaxy Store.

The App offered options to export data for 30 days, ending October 17, 2024.
App in the Air provided information on how to export your data by providing an email address. I was able to follow the instructions, which were relatively easy to follow to extract data from the website.

Within a few minutes, I received a text file consisting of hard data. I had several hundred pages of electronic data, which wasn’t much use in the near term. It’s possible that these may be able to be ingested into future travel platforms.
There were also instructions on how to obtain a paid subscription refund, if you had recently subscribed to the platform.

While they did previously sell lifetime memberships for approximately $250 USD, it goes to show that nothing obvious is being offered to this particular population of customers.
App in the Air Offers a “Potential Landing Spot”
App in the Air did make arrangements with their competitor, “Trip It”, to offer a potential alternative. A link on the App in the Air website takes you to a landing page on Trip It, where a Trip It Pro membership is being offered for 1 year for a 50% discount at $24 USD per year (regularly $49 USD).

Following the link through to this offer page, will take you to the terms of the limited time offer.

While I also use Trip It, I find that the user interface is not generally as easy to interact with, as it is much more of a text based platform.


I will miss App in the Air, as it offered a great way of time lining your flights, in addition to having an easy user interface and a convenient flight time line for every portion of your flight.
How I Feel About The Shut Down of App in the Air:
It is sad to see a technology solution decide to end services to its customers. However, in the hyper competitive information technology software environment, I guess App in the Air felt that they couldn’t make this business model profitable.
I particularly appreciated the in flight timelines, as it allowed me to easily see how much time was left to check in, get to the boarding gate, and how much time was in the flight itself. It’s probably the feature I will miss the most.
While App in the Air used to offer life time memberships, it goes to show that a life time membership is generally only valid for the life of the company.
World Traveller 73 



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